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Sincere Appreciation
for Everyone!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Hunter's Creek Street view
Front of Center
Front Door
Hallway
Lounge
Therapy up to 7 Days per Week
Rehabilitation Gym
Private/Semi-Private Room
Outpatient Entrance
Outpatient Area
Walkway
INSURANCES ACCEPTED
77
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[review_url] => google
[rating] => 4.0
[reviewer] => Jackie Hayes
[review] => Very caring and kind nurses and staff. They made my uncle’s long stay there as pleasant as possible.
[review_date] => 05-03-2025
)
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[1] => stdClass Object
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[rating] => 5.0
[reviewer] => vishwa mithu
[review] => This facility was recommended by a family friend for my dad after a stay at the ER. Michelle and Jaqui, who are the patient advocates, were wonderful to work with and made the process seamless. The nurses there were great and took their time to answer any questions we had. The rehab doctors were awesome and got my dad back on his foot again. Highly recommended this facility.
[review_date] => 05-01-2025
)
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[review_url] => google
[rating] => 5.0
[reviewer] => Jeanne Giardino
[review] => 5 ⭐️⭐️ Review
My father has been a resident since January 17 after he took ill in Assisted Living.
We initially did not choose Hunters Creek nursing and rehab but when it came time to move him from the hospital, the other facility had no beds available. I happen to see Hunters Creek’s building from across the parking lot of my father’s Assisted Living and quickly called for a tour.
The first voice I heard was that of Diana, who is the receptionist at the front of the nursing home. It was her cheerful and sweet voice that made me smile and feel comfortable With the possibility of him staying there for rehab.
Rosie, Michelle, Jacqueline, Trish, Ann, Jessi, and Diamond are all the team players In the business offices. You will never find more compassionate and dedicated individuals. There is nothing they will not do to help you with your loved one if they stay here. I know them each by name because of the individualized services they provide and the contact that they pride themselves on. I’m deeply grateful for this team of healthcare administrators.
The nursing staff, Including certified nursing assistants, and the facility cleaning/ Maintenance team, Are some of the most dedicated staff you will come upon. As I visit my father daily, I’m always quick with a hello and a smile to each, and every one of them, knowing what they do throughout the day to care for the patients. The people we are closest to, thanks to their incredible level of care for my father, are Ariana, Anetide, Elaine, Javaline (Sp?) and so many more! All of the nurses/CNA are at the top of their professional game and I am grateful!
I love the nursing team so much That I always leave a basket of snacks and goodies in my father’s room for them to grab and know that they are appreciated. It is the very least I can do for what they take on each and every day.
The Nutrition team works hand-in-hand with families to make sure that patients get the food that not only is most nutritious but find favorites to include on their trays each day. My father lived on grilled cheese when he first arrived because that was his comfort food. He could ask for it at any time of day and one would be delivered to him. David, The nutrition manager, Called me personally to get information on my father and his favorites that might be included each day. Something is simple as cornflakes on a breakfast tray makes my father, so happy and encourages him to eat. I’m so grateful to this team for seeing to my father’s dietary needs.
Finally, If your loved one is here for rehab Count yourself lucky. The rehab team is Encouraging, Kind, Compassionate, Skilled, And Lovely human beings. I am eternally grateful to this team ( Ren, David, and Jeffrey we see most often) who have to deal with my sweet but grumpy Father on a daily basis. Their humor and constant encouragement, have helped him regain some of his strength after a lengthy illness. The support team to the rehab team also need to be recognized for their attention to detail on paperwork and knowledgeable alternatives when Patients need a little extra help.
I can’t recommend Hunters Creek nursing home enough for any long-term care or rehab needs. While not absolutely perfect, No company is, They do excel in the areas that are most important.
Thank you to everyone At the Hunters Creek, nursing and rehab for making my father’s life comfortable In this new chapter. I am grateful Beyond words for each and everyone of you.
[review_date] => 04-03-2025
)
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[review_url] => yelp
[rating] => 5
[reviewer] => Jeanne R.
[review] => My father has been a resident since January 17 after he took ill and Assisted Living.
We initially did not choose Hunters Creek nursing and rehab but when it came time to move him from the hospital, the other facility had no beds available. I happen to see Hunters Creek's building from across the parking lot of my father's Assisted Living and quickly called for a tour.
The first voice I heard was that of Diana, who is the receptionist at the front of the nursing home. It was her cheerful and sweet voice that made me smile and feel comfortable With the possibility of him staying there for rehab.
Rosie, Michelle, Jacqueline, Trish, Ann, Jessi, and Diamond are all the team players In the business offices. You will never find more compassionate and dedicated individuals. There is nothing they will not do to help you with your loved one if they stay here. I know them each by name because of the individualized services they provide and the contact that they pride themselves on. I'm deeply grateful for this team of healthcare administrators.
The nursing staff, Including certified nursing assistants, and the facility cleaning/ Maintenance team, Are some of the most dedicated staff you will come upon. As I visit my father daily, I'm always quick with a hello and a smile to each, and every one of them, knowing what they do throughout the day to care for the patients. The people we are closest to, thanks to their incredible level of care for my father, are Ariana, Anetide, Elaine, Javaline (Sp?) and so many more! All of the nurses/CNA are at the top of their professional game and I am grateful!
I love the nursing team so much That I always leave a basket of snacks and goodies in my father's room for them to grab and know that they are appreciated. It is the very least I can do for what they take on each and every day.
The Nutrition team works hand-in-hand with families to make sure that patients get the food that not only is most nutritious but find favorites to include on their trays each day. My father lived on grilled cheese when he first arrived because that was his comfort food. He could ask for it at any time of day and one would be delivered to him. David, The nutrition manager, Called me personally to get information on my father and his favorites that might be included each day. Something is simple as cornflakes on a breakfast tray makes my father, so happy and encourages him to eat. I'm so grateful to this team for seeing to my father's dietary needs.
Finally, If your loved one is here for rehab Count yourself lucky. The rehab team is Encouraging, Kind, Compassionate, Skilled, And Lovely human beings. I am eternally grateful to this team ( Ren, David, and Jeffrey we see most often) who have to deal with my sweet but grumpy Father on a daily basis. Their humor and constant encouragement, have helped him regain some of his strength after a lengthy illness. The support team to the rehab team also need to be recognized for their attention to detail on paperwork and knowledgeable alternatives when Patients need a little extra help.
I can't recommend Hunters Creek nursing home enough for any long-term care or rehab needs. While not absolutely perfect, No company is, They do excel in the areas that are most important.
Thank you to everyone At the Hunters Creek, nursing and rehab for making my father's life comfortable In this new chapter. I am grateful Beyond words for each and everyone of you.
[review_date] => 04-03-2025
)
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[review_url] => caring
[rating] => 1
[reviewer] => Erick
[review] => My mom was there for 2 months. I lived in a different state. I had to call there so much than they knew my number and would not answer the phone. My mom laid in a dirty depend overnight. No one came to change her. She was told to wait til morning. She was sponged bath one a week. When I took her out of there, she had open wounds between her legs and they never gave me any of her meds that they charge us for. My mom is in an assisted living now and is thriving. Stay away from this place
[review_date] => 04-01-2025
)
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[review_url] => google
[rating] => 5.0
[reviewer] => Maria Olivo
[review] => My mom spent three weeks receiving therapies for her hip and I only have good things to say about the place. All the staff was very nice and the treatment towards my mom was excellent. Thank you all very much. I highly recommend it.
[review_date] => 03-05-2025
)
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[rating] => 5.0
[reviewer] => Waleska Olivo
[review] => The experience with my mother has been great, the attention from the reception, the administration, the nurses, the doctors, the therapists have exceeded our expectations, they treat the patients with a lot of love and patience. We are from Puerto Rico and we have felt at home. I recommend the services 100%.
[review_date] => 02-17-2025
)
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[rating] => 5
[reviewer] => Hector Gonzalez
[review] => I really want to express my deepest gratitude to the Hunters Creek Nursing and rehab administration for the care and compassion that they have demonstrated to me and my parents. When I thought that all hopes was lost as to placing my parents into a long term facility you came to my rescue. Not only did you accept one of them, but also made the accommodation to have my dad as well. I would also like to recognize Rosie Caban because without all her help this would have never been possible. I also would like to thank all the other staff as the nurses and CNAs for all the care that they provide for my parents everyday. The facility is very well maintained and clean. By talking to some of the residents they all seem to be happy there. I also see changes that mom has made and she is happy and says that she is being well taken of. I would highly recommend this nursing facility to anyone.
[review_date] => 02-03-2025
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[rating] => 1
[reviewer] => shirley C
[review] => Poor response time/ follow up to patient help button . Multiple requests made to support with change of soiled diaper or toileting.
(CNAs arrive to inquire about help request, leave & needed to be called again, state they have other things they need to tend to).
Poor bedside manner - curt with patients and family.
Inconsistent, inadequate use of translation services when requested.
[review_date] => 02-01-2025
)
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[review_url] => google
[rating] => 5
[reviewer] => miimosa50
[review] => My mother was recently discharged from this facility and it was an amazing experience. She had a hip fracture and knee replacement it wasn’t an easy process but the team at Hunters Creek made it all possible! The therapy department is AMAZING and the gym is huge. Heidy was great with my mom as well specially the fact my mom didn’t speak English. I spoke to Trish once the administrator about one tiny concern and she handled it quickly and solved it. Social service Michelle gave me the information needed for my mom to continue with everything at home and lastly Rosie in admission was very informative from the beginning would answer my calls and text at all times of the day when she says she’s on call 24/7 believe her!!!! I would definitely recommend this facility to anyone and it will always be our first choice for any future incidents.
[review_date] => 01-13-2025
)
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[review_url] => google
[rating] => 5
[reviewer] => Alexander Gomez
[review] => I would 100% recommend this facility. The entire staff from beginning to end is great. Leadership is wonderful. The ambience when you enter feel like home. Everyone is always working and smiling. Very welcoming. The care is amazing and the best part is they are open for visitation 24/7.
[review_date] => 01-13-2025
)
)
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[review_url] => google
[rating] => 5
[reviewer] => Leo Rodriguez
[review] => My grandfather had a heart attack and needed rehab after his open heart surgery. The toughest thing to do in life is make a decision without knowing the proper steps or having any information on how this all work. Well let me tell you from the begining Rosie was amazing, she provided information and not just any info but the best info that I felt like a professional in making my decision. Upon entering hunters creek there is no foul smell, everyone is smiling from the patients to the staff. Hunters creek has an AMAZING therapy department the best in orlando. Nurses were careful with my grandfather, respectful and caring. If my grandfather or anyone in my family or close friends ever need a rehab center I would suggest and vouch for Hunters Creek having Rosie's number on speed dial gives me a lot of comfort. Thank you Hunters Creek for giving me my grandfather back in a much better shape!!!
[review_date] => 01-13-2025
)
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[12] => stdClass Object
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[id] => 67858036786d3000011fad83
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[review_url] => google
[rating] => 5
[reviewer] => Jonathan Morris
[review] => After hospitalization, my dad was at Hunter's Creek Rehab Center for three weeks, and selecting this facility was one of the best decisions we've made for his health. The team provided wonderful support for his improvements, encouraging and pushing him to get better. His primary nurse, Myra, was particularly helpful in explaining his health status to us. I'm especially grateful to the Social Services team of Michelle and Jackie in guiding us through the decisions to be made and options for my dad's care. Thank you all!
[review_date] => 11-06-2024
)
)
[13] => stdClass Object
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[id] => 67858036786d3000011fad85
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[review_url] => google
[rating] => 1
[reviewer] => Rosa Santana
[review] => By this means I am going to tell you my experience, I took my mother from the hospital when she was discharged, I only went for therapy and the first 2 weeks everything was excellent, then I began to notice that my mother at any time during the day, always sleeping and I didn't eat because like the nurses, especially the one in the morning, they gave me 7 pills and she didn't eat and no therapy because she just wanted sleep. The pressure drops, I almost died. It makes me very sad that they don't talk, they don't walk, they don't have close relatives, and just as I tell you this, now I thank a few of them who behaved with my mother super., I start with….. Ana Miranda CNA, Jasmine ST Louis -nurse , Andrea Ruiz- nurse, Rossy-admi ,Jocelyn Lopez- SDC , Heidy Rivera - Care nurse. On the other hand, the therapy area is all excellent, super!!! 5 stars to them, they are the best.
[review_date] => 10-16-2024
)
)
[14] => stdClass Object
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[id] => 67858036786d3000011fad87
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Faith Family Outreach Ministries
[review] => Thanks for your hospitality. Faith Family Community Impact!
[review_date] => 09-24-2024
)
)
[15] => stdClass Object
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[id] => 67858036786d3000011fad89
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Kim Hund
[review] => We have a family member in Hunter’s Creek Nursing and Rehab Center whom we visit regularly. He’s been there several weeks. Having had family and friends in other facilities, I must say this is definitely one of the best in the area. The staff members work hard and are always busy doing their jobs. I have yet to see anyone standing around chatting. My family member, my husband and myself, could not be more proud of a facility. The food that we have seen, has been very decent and balanced too. The care given to our family member has been spot on and the staff has been very caring and good to him. Thank you all for all you do and give to the patients at your facility.
[review_date] => 09-22-2024
)
)
[16] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Natalya Shabanova
[review] => Many thanks to the entire Rehab Center team, all staff, especially Michelle from the Strecker family. You give warmth, comfort and care to people who really need you!!! Thank you for your care!!! ❤️
[review_date] => 09-20-2024
)
)
[17] => stdClass Object
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[id] => 67858036786d3000011fad8d
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Ed Bowlin
[review] => This please was awesone
[review_date] => 09-18-2024
)
)
[18] => stdClass Object
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[id] => 67858036786d3000011fad8f
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Maksym Tsytriak
[review] => My friend Lioudmila’s husband Gregory is currently staying in Hunter’s Creek Nursing & Rehab Center. We would like to say big thank you to CNA Anetide. She’s friendly, attentive and very professional. Thanks from Gregory Strecker.
[review_date] => 09-17-2024
)
)
[19] => stdClass Object
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[id] => 67858036786d3000011fad91
[attributes] => stdClass Object
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[review_url] => google
[rating] => 4
[reviewer] => Iris Vazquez
[review] => I would like to thank the Hunter Creek team for their dedication, effort, and kindness. Your nurses like Jazmine Saintloise, whom I thank for her dedication and interest in me and other patients. Thank you to my guardian angel Jocelyn López who passes by my room every day with her smile and interest in my health and safety.
Thanks also to the CNAs Rebeca Reese, Ana Miranda Angela Johnson, Rosana Muñoz and others who do a spectacular job giving their effort, dedication and care to all their patients. There are many more CNAs who do a good job. Thank you all.
Thank you to my therapists David Giraldo, Jerr and others who have helped me walk again. Thank you so much.
Thanks to all those in charge of the activities. Thanks to your staff.
I continue to improve every day and today I bless you all.
[review_date] => 09-14-2024
)
)
[20] => stdClass Object
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[id] => 67858036786d3000011fad93
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Vivian Gonzalez
[review] => ***PLEASE READ BEFORE LETTING YOUR LOVED ONES GO INTO THIS FACILITY***I will never recommend this Nursing and Rehab Center... Please request a tour of the facility
[review_date] => 09-13-2024
)
)
[21] => stdClass Object
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[id] => 67858036786d3000011fad95
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Natacha Ancion
[review] => 3 months ago I have been to alot of assisted livings with my Dad . Hunters creek nursing and reab has been the most caring, the most attentive, the most fun with all the different activities. The quality of life they give their residents is TOP TIER.Jasmine , Maxime are so sweet and very helpful. The whole staff is AMAZING. There's not one person I don't love. YOU GUYS ARE THE BEST!!!
[review_date] => 09-13-2024
)
)
[22] => stdClass Object
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[id] => 67858036786d3000011fad97
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Rosa Santana
[review] => I have to say my experience at the center is very good, and even more so with Ana, she takes care of my mother very well, I have no complaints about any of them and especially the director Rossy, a very good person, and the treatment was excellent. ., thank God that I can say that my mother has treated me very well., thank you ANA FOR BEING AS YOU ARE WITH MY MOTHER!! May God fill you with many blessings,
[review_date] => 09-09-2024
)
)
[23] => stdClass Object
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[id] => 67858036786d3000011fad9a
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[review_url] => google
[rating] => 1
[reviewer] => Lysandra Ortiz
[review] => They bathe the patients every two days, there is no hygiene for the patients. The patient bathrooms are horrible. The memory care area is neglected and it causes depression. How do they want to avoid cross contamination if the patients are bathed every two days? When I went to the dining area, the smell of the patients is strong because they do not clean them every day.
[review_date] => 09-02-2024
)
)
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[review_url] => caring
[rating] => 1
[reviewer] => Andy T.
[review] => Uncle in memory care very unplesent experience. The people working there were not very nice to my uncle. He could bath himself but they insisted on bathing him, and they did not use a sponge only gloves on their hands. I also found when you called they would listed on to your conversations. When he returned to his family he told me what happen. would never send anyone there.
[review_date] => 08-11-2024
)
)
[25] => stdClass Object
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[id] => 67858036786d3000011fad9c
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => L. Cruz
[review] => Since 2017, Hunter's Creek Nursing and Rehab Center was the best decision we ever made for our Mother's care.
ALL staff, from the front office, medical, rehab, activities, nursing, diet and kitchen, maintenance and everyone involved in everyday operations, should be commended for their individual and collective efforts to provide compassionate care in this challenging line of work.
As a Family, we want to share our deepest appreciation for all you do day in and day out.
[review_date] => 08-01-2024
)
)
[26] => stdClass Object
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[id] => 678581ce786d3000011fc308
[attributes] => stdClass Object
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[review_url] => yelp
[rating] => 3
[reviewer] => Gerard E.
[review] => They sold my email address and then I got bombarded with solicitors. Such a nuisance! So get the H.C.N. & R. to agree to not sell your contract info.
[review_date] => 07-23-2024
)
)
[27] => stdClass Object
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[id] => 67858036786d3000011fad9e
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Isacc Berman
[review] => This facility is absolutely amazing. My Mother was recently admitted and the staff took outstanding care of her. Thank you to Rosie in their admissions department for making the admittance process so smooth, and thank you to the nursing staff for being so attentive. If I could give them 10 stars, I would.
[review_date] => 06-27-2024
)
)
[28] => stdClass Object
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[id] => 67858036786d3000011fada0
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[review_url] => google
[rating] => 5
[reviewer] => Lani R
[review] => I made the best decision when I had My grandmother transferred from the hospital. The staff was amazing and so professional. My grandmother was very satisfied with all of the services she received at Hunters Creek.
[review_date] => 06-27-2024
)
)
[29] => stdClass Object
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[id] => 67858036786d3000011fada2
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Dennis Maraia
[review] => Hunters creek rehab is top of the line rehabilitation center it has some of the most caring CNA /Nurses.i had 2 very special CNA health care ladies Sheila & Margo.and Nurse JJ and all the staff that went above and beyond to make me feel comfortable! And Nurses to make sure I had my Meds! And the rehab Gym also has the very best Physical therapist team , they helped me walk again when I thought I never would ! 🥺 I thank them all !!! The administration staff also helped with my needs ! That's a couple reasons why they are a 5 star rehab center !!!
[review_date] => 06-25-2024
)
)
[30] => stdClass Object
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[id] => 67858036786d3000011fada4
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[review_url] => google
[rating] => 5
[reviewer] => Denise Murray
[review] => The entire staff is awesome! Did I say entire? The entire staff is awesome! I've met the most amazing people some angels unaware. The staff is very concerned about the patients. The are professional . They ALL work very hard. I've met at least 4 staff members who travel more than an hour to and from work!
Which means they must love what they do. This place is spotless and DOESN'T smell at all, actually very fresh odor!. I'm just pleased so, if you looking for a safe, clean, warm environment. HUNTER'S CREEK IS IT!
[review_date] => 06-25-2024
)
)
[31] => stdClass Object
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[id] => 67858036786d3000011fada6
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => G. Gomez
[review] => I was very skeptical to bring my mother to a skilled nursing facility, there are so many negative experiences out there that I almost brought her home, but after taking her to this one all of my prayers were answered. I was very impressed and had a wonderful experience. From the very beginning dealing with Rosie in admissions was very comforting and everything was smooth from the moment she arrived, the facility was very clean and the staff were nice and supportive. My mother made a speedy recovery thanks to all the intensive therapy she received. We are all very grateful. Thank you!
[review_date] => 06-25-2024
)
)
[32] => stdClass Object
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[id] => 678581ce786d3000011fc309
[attributes] => stdClass Object
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[review_url] => yelp
[rating] => 1
[reviewer] => T O.
[review] => It took a while to get my father into Hunters Creek Rehabilitation Center. The staff appears to be accommodating with the exception of the administrative department. At first they were helpful but at the end when my father needs to leave information was lacking and also they did not email over the release documents until 18 minutes after no administrative person was available. It is my opinion they waited until the end of the day in hopes we would not be able to get everything coordinated. it is my opinion this was done so my family will have to pay $333 for meal and board per day. It is only with the gracious help of the none administration staff I was able to move him with the time needed since non emergency ambulance was ordered. I was able to fax over the necessary documents, and calling to confirm the documents were received, to be assured my fathers things were packed awaiting transport. If my review were about the regular staff, I would be happy to give a better score, but unfortunately it's not. It is my opinion caution when dealing with the administrative staff. Good Luck. Knowledge is power.
[review_date] => 05-10-2024
)
)
[33] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Nancy Haven
[review] => I recommend this facility for rehab. I couldn’t walk when I came in and in 4weeks I walked out. The staff is excellent. They took wonderful care of you. My aid that had me everyday was the best. I would definitely come back here if I needed rehab again.
[review_date] => 04-09-2024
)
)
[34] => stdClass Object
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[id] => 67858036786d3000011fadaa
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[review_url] => google
[rating] => 5
[reviewer] => Michelle Perpilus
[review] =>
[review_date] => 03-10-2024
)
)
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[id] => 67858036786d3000011fadac
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[review_url] => google
[rating] => 1
[reviewer] => Francelly Martinez
[review] => If I could give you 0, I would give it to you. The experience with my family member was HORRIBLE. During his stay he was not bathed for 3 days. The pain medications did not arrive. I rang the bell for the nurses and they didn't come, very rude. Patients screaming all night and day. Old beds and furniture and the carpet with a terrible musty smell. I DO NOT RECOMMEND IT..
[review_date] => 03-05-2024
)
)
[36] => stdClass Object
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[id] => 67858036786d3000011fadad
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[review_url] => google
[rating] => 5
[reviewer] => Dennis Bungert
[review] => I wish to extend my gratitude to everyone at Hunters Creek Nursing & Rehab Center in Orlando, Florida for maintaining such a wonderful environment for my mother.
Everyone has been wonderful in providing great assistance for the transition to the facility and supporting all our process and document needs. They have been readily available for all questions we have and the updates on my mother’s health have been exemplary. I have been working with a relative, who is a retired Head Nurse, County Nurse along with being a seasoned Professor of Nursing. My assessment of services provided has been a cumulative group assessment, which exceeds all expectations.
We are very grateful for the Pandemic rules that are being enforced for the best care possible. We call my mother frequently and discuss with the nursing staff directly on a very regular basis. We are contacted of all significant changes in health and wellbeing immediately and the plan for resolutions, with consistent status updates throughout the process.
During my mothers stay, the rehab team and the other staff have been working to remove from the feeding tube dependency. It was just confirmed as success today as she is eating again without complications. Great Job to the complete team support.
[review_date] => 02-19-2024
)
)
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[id] => 67b377dbbb861a0001dd8b22
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[review_url] => imported_data
[rating] => 4
[reviewer] => Chris Gonyea
[review] => Admin staff was very efficient with the admission from the hospital. They took care to cover every aspect of the process from admit to discharge.
The Rehab Team was very good with my Mom to help her get stronger so she could come home.
The Nursing Staff overall was very good. But there were some problems with communication between Family members. This was addressed with Admin at discharge.
I really feel that most Nursing staff did a great job.
I am grateful to every one that helped my Mom come home.
Thank you
[review_date] => 02-19-2024
)
)
[38] => stdClass Object
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[id] => 67858036786d3000011fadaf
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[review_url] => google
[rating] => 5
[reviewer] => Claudio Oliveira
[review] => I could not have better decision when I determined that my mother Maria would be transferred from the hospital to Hunter’s Creek Nursing &Rehab Facility. When she arrived there, my mother was not able to walk and a week later today she was able to walk 50 feet because the Fisioterapy team (Ray and team) is doing an amazing job. The nurses are real ANGELS ( J.J, Sheila, Mayra), and the others that I wish to know all their names who give their time to worry about the others and get happy when they see the improvement. They are always on top of everything. The patients, cleaning, food.Everything is absolutely amazing. Michelle, Cathy and the team always help with meetings notify you of all the progress and help with the insurance as well. I do not have enough words to say all my gratitude to the Army of ANGELS from Hunters Creek Nursing Rehab where my mother is felling well and happy. THANK YOU. Claudio Oliveira
[review_date] => 02-10-2024
)
)
[39] => stdClass Object
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[id] => 67858036786d3000011fadb0
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => phyllis niehoff
[review] => At first I thought I was going to be disappointed because I was going to be aced in a nursing home little at a time the nurses and staff have become more than just a staff in the facility they've become family. When it comes to food I am really
Picky all it took was for me to talk to the kitchen and they were able to make accommodations for my liking. My favorite is the chocolate pudding. This is my forever home until the lord carry me out.
[review_date] => 02-08-2024
)
)
[40] => stdClass Object
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[id] => 678581ca786d3000011fc23d
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 5
[reviewer] => Ksmith1640
[review] => Mom was was placed into this senior living center in November. She came to life with all the activities including Bingo, painting, coloring, group therapy where there hitting a ballon with a paddle, Music and so much more! I know if I visit, Bingo is at 2 or Tuesday and Thursday to where she ask me to leave!
She raves about the food and only invites me up when she prefers to be taken out to dinner, which is not very often.
The staff is always so kind and patient with her. She loves them like her family. My mom's situation is tough. She is wheelchair bond most of the time, has aphasia and suffered 2 strokes. The Director of Nursing notices any changes in a patient. She notice my mom had a UTI due to changes of personality. The administrative staff are so understanding and takes you of your needs.
I am happy she is with a great caring group of professionals!
[review_date] => 01-31-2024
)
)
[41] => stdClass Object
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[id] => 67858036786d3000011fadb2
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[review_url] => google
[rating] => 5
[reviewer] => Dorothy Ellenore
[review] => I can’t express how GRATEFUL I am for Hunter’s Creek Nursing Care that they have been providing for my Mom ! Thank you from the bottom of my family’s heart ❤️
[review_date] => 01-31-2024
)
)
[42] => stdClass Object
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[id] => 67858036786d3000011fadb4
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Taki Thor
[review] => Guys, if you truly care for your loved ones don’t bring them here. The staff is horrible. That includes the nurses. They miss treat the patients. They caused my fathers septics in which resulted in his death. If I had the money to afford a good lawyer this place would be shut down. Please don’t bring your loved ones here. You will regret it.
[review_date] => 12-08-2023
)
)
[43] => stdClass Object
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[id] => 67858036786d3000011fadb6
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Edward
[review] => Worst place to visit take to long to open the front door Entrance there no one at front to let you in ..and it's said 24hr
[review_date] => 11-18-2023
)
)
[44] => stdClass Object
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[id] => 67858036786d3000011fadb8
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Daniel Avila
[review] => This is per my mom, Alma Avila. My father had a long illness and spent a large amount of his time at this facility before he passed. We rate the facility overall very highly, and he was kept comfortable in his time there. The maintenance of grounds/interior was excellent, and the cafeteria staff and food were also very good. We want to specifically thank Heidy, the wound nurse for her patient, caring and gentle manner in which she cared for my father. We would highly recommend her for anyone that would need wound related services and are very grateful for the time we spent with her. Thank you.
Edit:
This is just an additional list of people my mom would like to recognize for offering outstanding, compassionate, gentle and caring service during my fathers stay:
Lizette, receptionist, 5 star service and Jose; Cierra in admissions; Michelle/Cathy in social services; Ruben in laundry; Ray in maintenance, Ann/Jessica in financial, Cally Wang in physical medicine and rehabilitation/Medrina, Alma in OT, Marie D/Jackie/Vivian/Nadera/Shiela/Maxine all CNAS, Myra/Merlene/Caroline/Andres/Nancy/Jasmine/Wes all nurses, Carol in dietary kitchen, and Bertrude/Joni in director of nursing unit.
Thanks again.
[review_date] => 11-14-2023
)
)
[45] => stdClass Object
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[id] => 678581cf786d3000011fc30a
[attributes] => stdClass Object
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[review_url] => yelp
[rating] => 1
[reviewer] => K. B.
[review] => I do not know what's going on at Hunters Creek, Orlando. They do not like family or friends to visit patients. A friend of my Uncle's stayed there for a short time. Hunters Creek, Orlando was not letting my uncle call his friend, and they are not allowing him call my uncle.
[review_date] => 09-25-2023
)
)
[46] => stdClass Object
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[id] => 67858037786d3000011fadba
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[review_url] => google
[rating] => 5
[reviewer] => Gary
[review] => My name is Gary Harris
I will like to say a few things. About hunters, Creek nursing and rehab facility. I have been to a couple nursing facilities Before and they were Adequate for my needs. Little did I know? That There was this Extraordinary nursing facility Call Hunters Creek nursing and rehab center. I arrived There on 9/11 Where the staff took me in. And immediately made me feel welcome. My stay Here will definitely
Give me the tools. To take care of myself when I'm discharged. I'd like to give a special thanks. To the administration department. Rose, Milly, And of course, Ciera, For Helping
Me To navigate
The entire experience. I would recommend Hunter Creek nursing and rehab center,but Let me not Forget the The professionals
That took care Of my needs on a Day-to-day BasisNurse MyraNurse JJ And of course. The CNA's
Sheila And Nadera. Needless to say, I would recommend hunter's Creek nursand rehab cento my Family and my friends.
[review_date] => 09-19-2023
)
)
[47] => stdClass Object
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[id] => 67858037786d3000011fadbc
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Scott Grant
[review] => I recently had the pleasure of visiting Hunter's Creek Nursing and Rehab Center and I must say that my experience exceeded all expectations. From the moment I walked through the doors, I was greeted with warmth and professionalism. Ciera and Jose, the staff members who gave me a tour of the facility, were incredibly knowledgeable, friendly, and accommodating.
One of the first things that struck me about Hunter's Creek Nursing and Rehab Center was its immaculate cleanliness. The facility was spotless from top to bottom, reflecting a strong commitment to maintaining a hygienic and comfortable environment for the residents. The attention to detail in cleanliness truly speaks volumes about the level of care provided.
Speaking of care, the residents at Hunter's Creek Nursing and Rehab Center appeared genuinely content and well taken care of. It was evident that the staff members were dedicated to meeting the needs and enhancing the quality of life for each individual. The compassion and respect shown towards the residents were truly commendable.
The amenities and services available at Hunter's Creek Nursing and Rehab Center are nothing short of impressive. The facility offers a wide range of activities and programs tailored to the residents' interests and abilities. From therapeutic recreation to physical therapy, it is evident that the staff goes above and beyond to ensure that residents have access to the resources they need to thrive.
Additionally, the dining experience at Hunter's Creek Nursing and Rehab Center is exceptional. The meals are delicious, well-balanced, and nutritious, catering to a variety of dietary needs. The staff pays attention to individual preferences and dietary restrictions, ensuring that each resident's specific needs are met.
Overall, my visit to Hunter's Creek Nursing and Rehab Center left me thoroughly impressed. The facility's commitment to cleanliness, the genuine care provided by the staff, and the overall well-being of the residents were evident at every turn. I would highly recommend this facility to anyone seeking compassionate and top-notch care for their loved ones.
Kudos to Ciera, Jose, and the entire team at Hunter's Creek Nursing and Rehab Center for their unwavering dedication to providing exceptional service and creating a warm and inviting atmosphere for all residents.
[review_date] => 09-19-2023
)
)
[48] => stdClass Object
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[id] => 67858037786d3000011fadbe
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Krissie Sargent
[review] => It was terrible! I was there for PT. The food was awful I lived on yogurt and fruit. There were 2 nurses who had attitudes. I was given the wrong medcine and my IV was not properly taken care of. When I left I was suppose to have walker and commode waiting for me at home. Did not get it till after five days after I was home. Two ladies in office who were suppose to take care of everything didn't know how to fill out
the approite forms. I checked myself out after 4 days. I was able to take better care of myself at home. I would never,ever recommend this place to anyone!!!
Suppose
s
eassuppose suppose to
[review_date] => 09-16-2023
)
)
[49] => stdClass Object
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[id] => 67858037786d3000011fadc0
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Thommy Noodlez
[review] => This facility is the LAST place you should send anyone you care about. Yes it's clean and some rooms are up to date. But the administration will waste your time telling you what they think you want to hear, but did NOTHING they said they would, will never send anyone in to do Rehab but will falsify documents claiming patients did receive Rehab. Will leave patient in urine all day long in a wheelchair in the hallway and at the end of the day return them to bed without ever changing them. MILLY is so under qualified for her job, her only opinion is to lie after lie while putting the well-being of a patients in harm due to her just not understanding what her jobs is. And how to deal with the needs of patients.The good news is she won't be there long, due to the dangerous conditions she is leaving patients in. It's a shame places like this are out there
[review_date] => 09-13-2023
)
)
[50] => stdClass Object
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[id] => 678581ca786d3000011fc23e
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 1
[reviewer] => Allbin
[review] => Do not move into Hunters Creek Nursing Home . Very poor care, Family member could not get out soon enough. He was afraid of the workers, and did not feel safe. He did not like the food. Activities were watching TV, and eating. Family took him home as soon as possiable.
[review_date] => 09-13-2023
)
)
[51] => stdClass Object
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[id] => 678581cf786d3000011fc30b
[attributes] => stdClass Object
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[review_url] => yelp
[rating] => 1
[reviewer] => A. S.
[review] => Please do not leave love ones at Hunters Creek. They feed the patients, and that is about it. No additiional help or encouragement to help them improve their health.
[review_date] => 09-08-2023
)
)
[52] => stdClass Object
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[id] => 67858037786d3000011fadc2
[attributes] => stdClass Object
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[review_url] => google
[rating] => 4
[reviewer] => Rhonda HG
[review] => Overall the nursing staff and CNAs took care of my mom well during her sub-acute recovery of PT and OT. Michelle, Social Worker and Emily PT were helpful. The main issues I had was Hunters Creek needed to be communicative and engaging with the family on all fronts. Needs improvement.
[review_date] => 09-02-2023
)
)
[53] => stdClass Object
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[id] => 67858037786d3000011fadc4
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Jeremy Lam
[review] => KUDOS 👏 💐 🥳 🎊 and thanks for the staff for providing supreme quality customer service and tender loving care for my godfather Robin Feldman ! This nursing home and rehabilitation center is top-notch! The food here is delicious and excellent! The service is above and beyond! They truly care about their patients.
[review_date] => 08-31-2023
)
)
[54] => stdClass Object
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[id] => 678581cf786d3000011fc30c
[attributes] => stdClass Object
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[review_url] => yelp
[rating] => 5
[reviewer] => Jeremy L.
[review] => KUDOS and thanks for the staff for providing supreme quality customer service and tender loving care for my godfather Robin Feldman ! This nursing home and rehabilitation center is top-notch! The food here is delicious and excellent! The service is above and beyond! They truly care about their patients.
[review_date] => 08-31-2023
)
)
[55] => stdClass Object
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[id] => 67858037786d3000011fadc6
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Luis Oyola
[review] => Although my dad wasn’t accepted due to them mot in contract with my dads insurance. I was impressed with the help and knowledge given to me by admissions she did say she was new but knew so much of what I needed for my dad. Very apologetic in not being able to help me more but she did help me the best she can. The other you g lady in admission was also very sweet. Spoke to her on the phone and she was great! I would have loved my dad to be in this facility and will absolutely share information about hunters creek with others that I know may benefit from them.
[review_date] => 07-29-2023
)
)
[56] => stdClass Object
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[id] => 67858037786d3000011fadc8
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => robert salvit
[review] => Loved Ones Beware ! On October 11, 2022 my dear cousin Martin got into a car accident and unfortunately ended up as a quadriplegic and on a ventilator to help him breathe. He stayed at Bayfront Health Hospital in St. Petersburg after his accident for seven months fighting, struggling, wanting to live and getting better. The hospital finally transferred him to Hunter's Creek, Nursing Home and Rehab Center in Orlando. Six days after his arrival at the nursing home he was sent to the local hospital and arrived oxygen deprived. Within hours he'd passed away. I am not sure what happened or the sort of care he'd received while at the nursing home, but after struggling to live for seven months he passed away within six days of arriving at Hunter's Creek Nursing Home. I would be very cautious about sending anybody to this institution. Blessings
[review_date] => 06-07-2023
)
)
[57] => stdClass Object
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[id] => 67858037786d3000011fadca
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Karen Chandler
[review] => Wile I was a resident at this facility, I found the entire, to be extremely helpful and competent.
I would like to express special thanks to my Physical Therapists Leilah,Tyrone also to my nurse Ostalina and Social Services Michelle and the receptionist Lissette who were all extremely helpful and deserve recognition.
[review_date] => 06-07-2023
)
)
[58] => stdClass Object
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[id] => 67858037786d3000011fadcc
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Mary E
[review] => I chose this facility in spite of the staff having a 2 star rating . I wanted to be close to home. It was a mistake. Upon arrival from the hospital I was greeted with “hellos” but there was no nurse to assist me from the stretcher to the bed. The medical transport left me sitting on the bed. Because it was evening I had to wait until morning to leave the bed. When I needed to go to the bathroom and could not rise from the toilet and needed assistance I was told No. I was left sitting on the toilet for 20 minutes and when I rang the help bell the employee that came told me she didn’t work in that area and could not help me. This treatment continued until after being in the facility for 24 hours I called my husband to come and get me. The nurses need trained and they need classes on empathy and compassion.
[review_date] => 06-05-2023
)
)
[59] => stdClass Object
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[id] => 67858037786d3000011fadce
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Luis Robles
[review] => great care, great communication. I am pleased with the service provided.
always respectful.
[review_date] => 06-01-2023
)
)
[60] => stdClass Object
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[id] => 67858037786d3000011fadd0
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Geo Serrano
[review] => Hi my name Geo Serrano and my mother-in-law we're trying to admit her to the facility, hunters Creek, nursing rehab center two weeks before my wife and I stop by to do a walk-through and the receptionist Lisette greet us with a professional smile, her eyes, a small, red along. It was all true blue the place the aroma of different flowers in every folio. There was one nurse that I observed, as I was doing a walk-through with Ciera one of the administrators, very fine professional lady all that she indicated that they all work as one no matter what department they come from in the facilities, but most of all is the help that they give you the knowledge so you could overcome bringing in your family member I was totally please in contempt from Shannon and Ciera the administration office to the receptionist, Lissette, and from the department of Jessica from of Billing
I am overwhelmed with so much to say, and there's not enough words that this should be a paradise for all incoming family members And I put an amen on that
[review_date] => 05-31-2023
)
)
[61] => stdClass Object
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[id] => 67858037786d3000011fadd2
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Will Camacho
[review] => Please be caution upon what you sign before you leave your love one. They legally cover themselves against any liability. The attention for their safety is not there when it comes to when you are not there. God forbid we have another covid. They left my Love one unattended in a wheel chair for long period of time and he felt and acquired blood trauma to the head. He died within 2 weeks . It's an awful experience,, one that haunts me every day since.
[review_date] => 05-30-2023
)
)
[62] => stdClass Object
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[id] => 67858037786d3000011fadd4
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Gladys Castaneda
[review] => I want to say how amazing the staff is at Hunter’s creek nursing and rehab center the transition from New York to orlando was so smooth thanks to Jose ,Ciera, Michelle,Jessica,lisette
[review_date] => 05-23-2023
)
)
[63] => stdClass Object
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[id] => 67858037786d3000011fadd6
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Jennifer Castaneda
[review] => Hunter’s Creek Nursing and Rehab center has been amazing! The director is so incredibly kind and caring and walked us through all of the paper work and steps to getting our precious Abuelita the care she needed. She has enjoyed her time there thus far and has been getting excellent care. We highly recommend this place to everyone and their families.
[review_date] => 05-18-2023
)
)
[64] => stdClass Object
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[id] => 67858037786d3000011fadd9
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Maureen Costagliola
[review] => Because of this facility and staff members, I have been able to get stronger and gain more confidence with walking alone and doing things on my own. The staff here at this facilty makes you feel like family, you will not feel like just a patient in the bed. I was at this facility prior to this admission this time and when I went back to the hospital I requested to go right back to Hunters Creek Nursing and Rehab Center because I know they will provide me with the best care. Amazing staff and rehab!!! BECAUSE OF THIS FACILITY I AM ABLE TO WALK AGAIN !!
[review_date] => 04-13-2023
)
)
[65] => stdClass Object
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[id] => 67858037786d3000011faddb
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Karan Lee Wienker
[review] => Finally, a safe place for Dad! From Ciera (the Admissions Coordinator) to Jose (the Administrator) we felt like Dad was going to be in great and caring hands. The neighborhood is beautiful and convenient, the facility is clean, comfortable, and well run, and the nursing staff is both gentle and kind.
Thank you. We can finally sleep at night!
[review_date] => 03-08-2023
)
)
[66] => stdClass Object
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[id] => 67858037786d3000011fadde
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Dennis Kent
[review] => Great job in helping my wife recover from a long term illness. Great Staff. Thanks Way too many names to mention.
[review_date] => 03-07-2023
)
)
[67] => stdClass Object
(
[id] => 67858037786d3000011fade0
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Fran S
[review] => The staff has no compassion. They're there for a paycheck.
[review_date] => 11-07-2022
)
)
[68] => stdClass Object
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[id] => 67858037786d3000011fade2
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Cris Pembroke
[review] => My mom went to this rehab. The staff treated her very well. The atmosphere was very pleasant. The therapy she received helped her improve physically and mentally. She enjoyed the food and the activities kept her engaged.
[review_date] => 10-04-2022
)
)
[69] => stdClass Object
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[id] => 67858037786d3000011fade4
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Nicole smith
[review] =>
[review_date] => 10-04-2022
)
)
[70] => stdClass Object
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[id] => 67858037786d3000011fade6
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Anna Ritter
[review] => My mother was sent here for rehab
The staff treated her like family
She loved the activities and the food
The place is clean and safe
[review_date] => 10-04-2022
)
)
[71] => stdClass Object
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[id] => 67858037786d3000011fade8
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Joseph Pembroke
[review] => My Mother stayed there due to her falling and not being able to walk. She showed improvement in her walking and speech. She enjoyed all the activities that were offered and the people who work there.
[review_date] => 10-04-2022
)
)
[72] => stdClass Object
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[id] => 67858037786d3000011fadea
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Katie Smith
[review] => My mother stayed here for over a month for rehabilitation. The staff was so kind and caring for her. The activities were amazing. I never knew my mother like to color! She brag about winning bingo, even though my mom is in a wheelchair they always managed to get her where she needed to be. The physical therapist worked with her daily. The caring doctor and administrators were amazing. Thank you!
[review_date] => 10-04-2022
)
)
[73] => stdClass Object
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[id] => 67858037786d3000011fadec
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Shannon Costanzo
[review] => Nursing staff took great care of my father-in-law. Therapy department was able to motivate him to walk more.
[review_date] => 10-02-2022
)
)
[74] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Danny Costanzo
[review] => Nursing staff was very kind and friendly to me and especially my mom. They were patient with all my questions.
[review_date] => 10-02-2022
)
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[review_url] => caring
[rating] => 1
[reviewer] => guerre
[review] => This place is absolute HELL on earth for their patients. My father was in their facility for 21 days. He was discharged in WORSE condition than he was upon admittance to their “facility.” Not only did he receive no rehabilitation, but is now wheelchair bound (he was walking with a walker prior to being sent there from the hospital for rehabilitation) but his mental state has deteriorated severely. He has trouble communicating now. He is afraid to ask for things, afraid to ask us (his own family) for assistance getting up or going to the bathroom, he is afraid to ask for food or say he doesn’t like a food being served to him (this was not an issue before.) He sits in silence for hours at a time and apologizes for everything. He will ask a question and immediately say sorry for asking a question to us now. Upon picking him up he was distraught. He was leaving messages on my phone and other family members days prior just saying the words “help” “hurry” “help please” and “please get me out of here” he left voicemails accidentally of a CNA scolding him for not making it to the toilet. He left me a message on accident of him SOBBING in his room alone. Over one 4 minute voicemail I heard him BEG a nurse to help him out of bed and that he wanted to sit up and she LAUGHED at him and did not help him up. When I got the message I immediately called the nurse and she stated it sounded bad but he was “just up” and “he just wanted to get up again but he had just gotten up” He left us messages at 10pm, 11pm and later asking us to come to the facility to help him use the bathroom. (We have all of these messages saved) We questioned why he wouldn’t ask a nurse for assistance as we were not close by and we discovered why upon our next visit… his call button was deliberately pinned far away where he couldn’t ask for help. His personal items, snacks, grooming items etc were pushed far away where he could not access them. Our first visit we showed up and not only was he sitting in a wheelchair NAKED with just a gown on unattended IN A HALLWAY but his sheets were soiled and covered in BLOOD, and he couldn’t tell us why there was blood. We questioned the nurse and requested the sheets be changed. We cleaned him up and got him dressed and did his hair for him, put his things away appropriately where he could access them, and pinned his button to the bed so he could reach it but then we proceeded to wait for 1.5 hours for sheets so he could get back in bed and elevate his legs, but finally I went and found the sheets MYSELF in their linen closet and changed the sheets myself where I discovered they had PILED pads under his sheets like 8-10 pads thick so that he could just soil himself in the bed. I then discovered all of his underwear was MOVED in his dresser and replaced with DIAPERS …which he’s never used before because he was previously able to transfer himself to the toilet. Now he was afraid to do so or to ask for help getting out of bed to get to the bathroom. When I advised management (Marcus) about the blood and soiled sheets and how upset I was, I was word for word responded with “You're being dramatic.” from their patient services “team.” (Please note, nothing I am saying is without proof. I began documenting EVERYTHING the moment I got a bad feeling about this place because of the horrors we see about elderly abuse but had PRAYED this would not be the case with this place. So I do have that conversation recorded as well as all of the other conversations I’m going to mention, pictures of the blood and soiled sheets, as well as where his items were placed out of reach and his underwear being removed and replaced with diapers. Everything mentioned in this review I have documented so it cannot be he said she said situation.)
**note**if you have a parent or loved one currently in this facility, please reach out to me via email as I may have documentation of neglect and abuse of your loved one as so much was documented inside this facility to protect the safety of my parent and myself as their team displayed SERIOUS retaliation against my parent after they were confronted and reported.
This facility displays in their brochure and lobby how they have activities and a salon/barber services for their patients. This is not accurate. They have an activities room with no supervision and if a patient wants to go there, they must be able to make it to that room themselves (or pray they get a nice CNA that will take them IF they ask) as they do not ask or offer patients the opportunity to do anything other than sit in their bed/room quietly all day. Each visit I had to do my fathers hair for him as it was very overgrown and in disarray. On several documented occasions they let patients SCREAM at the top of their lungs “HELP..PLEASE HELP ME” and no one..not a single staff member went to check on them. My last visit before my parent was picked up, I confronted the “supervising nurse/floor leader” Vertrued about the screaming to which she responded “oh that’s behavioral. We don’t give her the attention she’s seeking” and then proceeded to ask other staff around her to back her up on that statement. I immediately said “that response terrifies me because lord knows how you treat my father when I’m not around.” To which one of the CNAs backing Vertrued up stated “oh no no..we would never” in the same breath they stated that about the screaming patient. When I stated that she could be comforted if it was behavioral instead of letting her scream in distress for the last 2 hours, she responded “well she stopped screaming now.” (She had for the first time in hours and lord knows why) I said how do you know this patient isn’t lying on the floor hurt ? She rolled her eyes at me. I then had to stop my response mid sentence because the hallway I confronted her in smelled like URINE so terribly I almost threw up. I pointed it out to which herself and the nurses she rounded up to back her up about the screaming patient proceeded to just blink at me when I asked if they were aware the whole area smelled overwhelmingly like urine.
This is also documented.
On day 21 my family received a call that my father was going to be sent to a shared housing facility in Orlando (this is basically a halfway house for the homeless) if my family didn’t come get him. I proceeded to tell the “manager of patient services” that I was EXTREMELY upset about this because no one had spoken to myself about this (to which he lied that he’d continually tried to reach me, I pulled my cell phone records and I was reached out to a total of TWO TIMES by the facility and once via text from this “managers” personal cell phone just 24 hours prior…anyone interested in seeing the cell phone records to prove this..I’d be happy to send all documentation over) he stated he spoke with my brother and he was aware (this is not an accurate statement and my brother immediately emailed the facility to call them out on this and stated he now preferred email so that all convos were documented since false information was being stated to which they did not respond) and when I responded I was not involved in that conversation he supposedly had with my brother his response (all documented) was “if you’re not involved then why are you calling me” When I asked if this shared housing had a nurse and was assisted living he proudly stated NO. It is just a shared home (with strangers) I got very upset and stated how could you do that to him he has dementia and is STILL completely wheelchair bound, he responded “my notes say he can transfer himself to the bathroom unassisted.” I said you are talking about dropping a wheelchair bound man with dementia who can easily be taken advantage of, can’t make rational decisions and could hurt himself very easily trying to simply feed himself or get up or use the bathroom and that was absolutely absurd and questioned why he was still wheel chair bound with no improvements…I was continually mocked. When I confronted this “gentlemen” in charge about why we were never sent a list of long term care facilities to research for him to get him into like they promised and why they did not help him file for Medicaid ICP as they promised, he responded with the lie that he tried to reach me. He then said what time can you come in tomorrow to fill out the Medicaid application. I said I’m an hour away and work, and the patient is in the facility with you now and has been for weeks, why do I need to be there to start this application with him that I was told would be done WEEKS ago, he responded with “well you said he can’t make rational decisions so I assumed you would want to be here to fill out the application for him or is he now able to make rational decisions. I’m confused” (again this is word for word and documented) at that point I got EXTREMELY upset and said this is ridiculous I am the last one to pull a “Karen” but we are talking about the safety and well-being of my father that I trusted in your care so if you can’t be professional then I want to speak to YOUR manager because I am trying to have a genuine conversation and you’re being very unprofessional, he then assured me he was the highest in charge and “your father would love to go home to your house BUT YOU DONT WANT HIM so we have to do something with him. He can’t stay here.” I said “are you serious ? I don’t want him? I live on a THIRD FLOOR APARTMENT WITH NO ELEVATOR ONLY STAIRS IN A ONE BEDROOM APARTMENT AND WORK 10 HOURS A DAY. HE CANT GET UP MY STAIRS AND COULD HARM HIMSELF WHILE IM NOT HOME WHICH WAS WHY WE WERE SUPPOSED TO GET A LIST OF LONG TERM FACILITIES WEEKS AGO AND GET HIM APPLIED FOR MEDICAID. I am barely an adult myself and have only my even younger sibling as family other than my father and we were assured by your facility that you would rehabilitate him, and help us get him into long term care while he was there, which you never did and now you’re threatening to drop him at a shared housing home for the homeless TOMORROW with no improvement to his condition, completely wheelchair bound and you have the audacity to say I don’t want him!!? I WANT HIM TO GET THE CARE HE NEEDS! If I could provide that environment to him myself don’t you think I would!!? I have been there every weekend visiting him and seen no improvement and I have tried to give y’all the benefit of the doubt and now you are throwing him out the door and making very offensive claims and you think this is acceptable?” He then HUNG UP ON ME. I called the facility back and asked to speak with a manager, I was then transferred to “Jose” I asked Jose what his title was because Marcus (the patient services manager) claimed he was the highest in charge but I did not wish to continue the conversation with him, Jose responded “if you were listening he’s the highest in charge in HIS department. I am the GM of the facility.” Even after the condescending response I tried to fill Jose in on what had transpired and how upset I was, (please note I advised and he consented to the conversation being recorded) half way through me updating him on what transpired JOSE HUNG UP ON ME. I called the facility back, got the front desk, advised I was speaking with Jose and I hope the call just got disconnected and I wasn’t hung up on by the GM , she placed me on hold and advised me “Jose says he will continue the conversation with you in the morning.” I responded with “I’m sorry? We were literally in the middle of a conversation…” and she replied “He said He’ll call you in the morning to continue. He’s walking out the door now.” I said “you are literally threatening to drop my father off in downtown Orlando IN THE MORNING. This isn’t something that can wait.” She stated “no one else is available to talk to you, I’m just the admin.” sat there in silence for a moment as I was in disbelief and then she ended the call.
Jose in fact DID NOT call me to continue the conversation. The next conversation I had was my father texting me “help me. They’re kicking me out of my room and told me I’m leaving” I advised my father to not get on the bus or go anywhere and to have the facility call me immediately. He texted me back “Marcus said you have his number and you can call him.” I told my father to please ask the manager or nurse to call me. He responded they said they’ve called you all day (lie again…I have my cell records from my mobile provider. They did not call once) I reached out to a social worker from APS who advised me what they were doing was illegal and to call ACHA and file a complaint and advised me to forward her all this documentation to which I immediately did. During this call I got a phone call from Marcus (the manager of patient services) I asked ACHA to hold and I connected the calls together so they could hear what transpired. I advised Marcus that after his offensive statements yesterday and continuous mocking I would like to speak to someone else in his department (there’s two other ladies who work there that were in the office) and he laughed. I then stated I am on the phone with ACHA right now about this situation, so if you could have the other team member in your department call me in about 30 minutes to discuss, and before I could finish my sentence (with the ACHA rep on the line) he HUNG UP ON ME AGAIN. The ACHA rep gave me a bunch of resources to contact and as I was reaching out to those resources, I received a message from my father that they were packing up his belongings and asking him who was coming to get him if he was refusing to go to the shared housing home and that he owed them $350 a day for every day that he is there effective immediately. I immediately left work 2 hours away in fear of what would happen to my father and called ACHA back to update my complaint on what was transpiring. I was advised by multiple resources from them to call the local police department to meet me there. I called the facility and advised them of what I was told to do and that they better not transport my father anywhere before I got there. When I showed up my father was in the hallway with all of his belongings. The admin at the front was definitely aware of what transpired with Marcus and Jose as she assured me SEVERAL documented times that she was so sorry and understood why I was upset and could only imagine how I feel. I will not say her name because I fear they will retaliate against her too but our interactions were also documented. When she pointed me to where my father was sitting with his belongings in the hallway I confronted the nurses and advised them that I was about to call authorities and they then COMPLETELY tried to make it seem like nothing that took place ever happened and he was just “switching rooms”. The nurse tried to grab my fathers wheel chair and take him away from me and roll him into an abandoned room, this room had no sheets, no bedding, the bathroom was BARE with no toilet paper no paper towels and was the equivalent of a prison cell. I’ve actually seen nicer prison cells in my career. I documented everything that took place there. When I brought up if was just being room transferred to the room she wheeled him away to why was it completely bare and no bedding, no toilet paper or toiletries to even use the bathroom …they stated housekeeping was responsible and must have skipped the room. One nurse threatened me when she saw me recording and stated she was getting a supervisor which I gladly welcomed and this is when I met Vertrude who tried to approach my father like she knew him, patted him on the head like a freaking dog and tried to initiate a conversation in front of him, to which I immediately requested we step away as to not further upset or traumatize my father. Our entire interaction was documented and was extremely disturbing. This is another member of their staff that should NOT be allowed to work with patients or their family, after she continued to pretend like she had no information on his discharge or plan to be dropped off at shared housing, I immediately collected all of my fathers items off the floor in the hallway and I got my father safely in my car to leave. As I was leaving I was informed by my father that Marcus confiscated HIS WALLET and he did not have it. I went back inside to find out if this was true and normal practice (I had hid my fathers wallet in his luggage and only he knew where it was so I have no clue how they found it but my father assured me he didn’t give it to them but they in fact went through his belongings looking for his banking information and asking him for his payment information and how much money he collected from SSI and then took his wallet from him and told him he could just ask for it whenever he needed it) When I asked Vertrude about this I was met with eye rolls and she then advised me that no one was in facility that had access to get my fathers wallet back. I informed them I was not leaving without it. They advised Marcus was at home but he was on his way to “return it to me” and I proceeded to wait in their lobby for a total of 2.5 hours for Marcus to arrive. He then tried to hold my fathers wallet hostage unless I signed an AMA form. Which I would not do because I was not picking him up against medical advice, he was thrown out and was going to be discharged until they found out ACHA was now involved. I was finally able to get my fathers items but not before the social worker I kept on the phone for my safety witnessed Vertrude (sp?) proceed to talk terribly about me with Marcus VERY LOUDLY in their hallway because I asked the simple question “do you know how much longer this will take?” Long story NOT short….I have documented and reported all of this and anyone in fear that their family member may be one of the neglected patients I witnessed, please don’t hesitate to reach out. If you’re looking for a rehab for your loved one THIS IS NOT THE PLACE. This facility does NOT care for its patients and treat them terribly, traumatizes them, ignores them, scolds them, leaves them in their rooms for days on end. I witnessed and documented nurses bringing patients that were COMPLETELY incoherent lunch/dinner, sit it down for 30 minutes, and then come back and literally SCREAM the patients name in their faces, waving food in front of their face, scream “EATTTT” in their face and then laugh, pick up their tray and state “I left you a jello” slam a jello down with no spoon and leave the room with their food and the patient never ate a thing.
This place should be shutdown and the staff there should NOT work in this career field..ever again.
I hope my parents situation saves at least one person from picking their parent up from this hell hole in the traumatized condition my father is in.
I’m so angry and disgusted and I’m going to make sure everyone knows the truth about this facility and it’s staff. ESPECIALLY Marcus, Jose and Vertrude.
I will state there is a nurse there named Tammy, and my father credits her with single handedly keeping him alive and his spirits okay during his time there and that she did what she could to help him whenever she had a shift there. She should look for employment elsewhere in a facility that shares the same values she does. She attempted to speak to me while I was gathering my fathers items but was IMMEDIATELY pulled away at the instruction of Vertrude as she advised everyone to not speak to me because I “was trouble.” (This was again once they were aware I had escalated their treatment of my father to the appropriate channels)
Thank you for taking the time to read this and I hope it helps someone.
[review_date] => 09-04-2022
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[review_url] => yelp
[rating] => 1
[reviewer] => Amy D.
[review] => My mom spent 2 weeks at Hunter's Creek after surgery. While there were a few staff that were kind and tried to help her, overall the experience was not a positive one. One nurse screamed at her (mom's words) when she pushed the nurses button-- saying she was tired and had a long day and if she pushed it again she wasn't coming.
Our family meetings were disorganized and they didn't even include mom- but told her she was going to be included. The lack of communication and disorganized nature of the care was unsettling and disappointing. Mom sat in a wheelchair for over 8 hours on several occasions. She was not showered for a week, and only after my complaints was she showered. I was told "it isn't her day to shower". Her home health services were never set up afterward, no devices provided as they should have been, and even her discharge was disorganized. If you have a choice in where you send your loved one, choose somewhere else. If you do not have a choice, then make sure you have family regularly visiting and checking in. It's the only way anything got done. For those staff that were helpful- PT, some nurses, we are grateful for what you tried to do.
Think twice- do your research.
Side note: the food is awful
[review_date] => 08-27-2022
)
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[review_url] => google
[rating] => 5
[reviewer] => Suzette Hille
[review] => Very friendly and professional atmosphere
[review_date] => 07-07-2022
)
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[review_url] => google
[rating] => 5
[reviewer] => Cynthia Banegas
[review] => Great facility, awesome care!!
[review_date] => 07-06-2022
)
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[review_url] => google
[rating] => 5
[reviewer] => Marcus Smith-Jackson
[review] => Great facility with amazing staff.
[review_date] => 07-06-2022
)
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[id] => 67858037786d3000011fadf6
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Janellys Gabriela Rodriguez
[review] =>
[review_date] => 07-06-2022
)
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[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => K Haddad
[review] => We took my uncle there after several surgeries. It started out really great with staff and very responsive. Than they moved to my uncle to another room supposedly due to cases of Postivie Cases of COVID. Of course I was not aware this is why he was moved. I was told he was moved for a quiter place. The room he was moved too, the person next to him is in a lot of pain. Screams day and night can't sleep yelling which does not allow anyone to sleep. His TV is always on 24/7 and very loud. I called the center everyday and asked them to move and text them. They kept telling they are working on. This was Last week Wednesday today is Tuesday 06/28/2022. I called them again of course the Director called me and was very unpleasant telling me that they are working on it as Fast as they can. So one week is fast for them for somone to not be sleeping who needs rehab and care. If I would have know this is their service I would have taken him to another place. It's bad enough the place looks like jail but also bad service is not acceptable.
[review_date] => 06-28-2022
)
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[review_url] => google
[rating] => 5
[reviewer] => Yama designer
[review] => Wow, I want to say to everyone who reads this statement, I am a former patient who was hospitalized for 3 months in the rehabilitation process, where I suffered severe burns on my body, and had the best care of my life with caregivers, nurses, therapists and doctors visiting me daily and monitoring my evolution day by day. I have a very special affection for them and I highly recommend, you can entrust your family member to their care, which will be well attended.
[review_date] => 06-22-2022
)
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[review_url] => google
[rating] => 2
[reviewer] => Donna Tan
[review] => All these places are the same and it’s sad. Came to visit my father and they had to move his room. I get that but all of his family items and personal things were in a bag shoved in the bottom of a closet. He is bedridden and they actually were so lazy they could not even provide him with his things. How long does it take to set up some pictures on a dresser for him to see? Just goes to show they couldn’t care less about these poor elderly people.
[review_date] => 06-20-2022
)
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[review_url] => imported_data
[rating] => 5
[reviewer] => Joseph Perry
[review] => Great Staff. An outstanding customer experience
[review_date] => 06-16-2022
)
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[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Ciera Lombardo
[review] =>
[review_date] => 06-01-2022
)
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[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Ixia Hernandez
[review] => They have poor communication skills with family. If family is not on top of their love ones care, they dont care for their patients..
[review_date] => 04-26-2022
)
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[review_url] => google
[rating] => 5
[reviewer] => Sandra Albuquerque
[review] => Carol Grant, is the name of a great employee at Hunter's Creek Nursing and Rehab Center. She is patient, always kind. Never Have I met someone so passionate about her job... Carol's work is exemplary and I can't tank her enough for what she has done for me.
[review_date] => 03-23-2022
)
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[review_url] => google
[rating] => 5
[reviewer] => Kasey Leon
[review] =>
[review_date] => 03-07-2022
)
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[id] => 67858037786d3000011fae02
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Abner Diaz
[review] => The receptionist gave me a card with the person/department to contact for information of service for my mother, I called multiple times and left a message an did not get a return courtesy call. Terrible!
[review_date] => 02-10-2022
)
)
[90] => stdClass Object
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[id] => 67858038786d3000011fae03
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Melissa
[review] => Please take your loved one else where. Avoid at all costs.
[review_date] => 01-25-2022
)
)
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[id] => 67858038786d3000011fae04
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Robert Rivera
[review] => It's been a very interesting experience. In the six months that I've been here, the girls in Activities room have been real dolls. Ermaury and Claudia. In the business office Nelly Rojas.for her support and kindness. Also Gennevie Cintron in speech therapy, Brenda and Rachel Boivin. Jeff and Leyla Levonne. And especially Randall Blue for his kindness and understanding.
[review_date] => 08-27-2021
)
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[92] => stdClass Object
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[id] => 67a5404f6cb6830001fb4fe7
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Linda DeLorenzo
[review] => Found mother soaked in urine with no explanation as to why no one checked her in two hours. She wasn't even there two days and this is what I find. Plus on-call nurse REFUSED TO DISCHARGE HER. I had to take her out AMA!!! NEVER NEVER NEVER use this facility
[review_date] => 08-01-2021
)
)
[93] => stdClass Object
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[id] => 678581ca786d3000011fc240
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 4
[reviewer] => Laura L.
[review] => My mother was admitted into Hunters Creek, upon arrival everyone did everything possible to assure my mothers safety as she is a fall risk. I was very pleased with the care and concern shown towards my mother. During my mothers stay she was treated good by the nurses as well as the CNA's. I would recommend this facility to any loved one.
[review_date] => 07-19-2021
)
)
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[id] => 678581ca786d3000011fc241
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[review_url] => caring
[rating] => 5
[reviewer] => Bandy77
[review] => I wish to extend my gratitude to everyone at Hunters Creek Nursing & Rehab Center in Orlando, Florida for maintaining such a wonderful environment for my mother.
Everyone has been wonderful in providing great assistance for the transition to the facility and supporting all our process and document needs. They have been readily available for all questions we have and the updates on my mother’s health have been exemplary. I have been working with a relative, who is a retired Head Nurse, County Nurse along with being a seasoned Professor of Nursing. My assessment of services provided has been a cumulative group assessment, which exceeds all expectations.
We are very grateful for the Pandemic rules that are being enforced for the best care possible. We call my mother frequently and discuss with the nursing staff directly on a very regular basis. We are contacted of all significant changes in health and wellbeing immediately and the plan for resolutions, with consistent status updates throughout the process.
[review_date] => 05-21-2021
)
)
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[review_url] => google
[rating] => 1
[reviewer] => Ashlie Holland
[review] => Overall terrible experience. Hunters creek was ultimately the start of my grandmothers downward spiral until she finally passed away a couple weeks ago. They leave the residents sitting in feces and urine for hours.. I had to call so many times Ans took forever to get through to get them to change her. My grandmother had multiple bed sores as well. They rarely did the rehab with her like they were supposed to. This facility should be shut down. Such neglect towards the patients. They do not care at all.
[review_date] => 05-11-2021
)
)
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[review_url] => caring
[rating] => 1
[reviewer] => CatMom7
[review] => Staff isn’t on the same page. I was given misinformation several times. Care is subpar, especially if your lived one is incontinent. No way to speak with the nurses desk once the call bell rings and good luck getting them to respond. My Mom needed help. I rang the call button. Forty-five minutes passed and I had to leave the room to find someone. There are a few good CNA’s and some who aren’t helpful at all. The speech therapist was very caring. My Mom was in a room alone, completely isolated (their 14 day isolation policy due to Covid), she was at the end of the hall. Had she fallen, been in pain or having a heart attack, no one would have known. She waited three hours after using the call button for someone to turn her. She had blood on her face and hands for three days until I cleaned her, not to mention a dirty oxygen cannula. The CNA’s don’t talk with the patients, they just get in and get out. I brought my Mom home on Hospice. She told me of several incidents where a CNA yelled at her for not being able to swallow all of her pills at one time and other terrible incidents that took place. Never would I put a loved one in this facility. The bad far outweighed any good. No care, no concern.
[review_date] => 04-04-2021
)
)
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[review_url] => google
[rating] => 1
[reviewer] => April M
[review] => Care was minimal and I was so upset at how my Mom was left with no way to speak to anyone at the nurses desk when help was needed. In a room alone with the door closed (their Covid policy). If she was in pain, hurt, had fallen, there’s only a button to push which is more often than not, ignored. She was left for three days with blood on her face and a dirty cannula for oxygen. I cleaned her face, hands and nails. I pushed for help and waited almost 45 minutes before I had to leave the room and find a nurses aid. She said she waited three hours for someone to turn her and had to ask for everything. Speech therapist was very good. After disagreeing with their payment policy, I was told to “sign anyway” and they would make changes afterward. This is the second time my Mom has gone to this facility. Never again.
[review_date] => 04-04-2021
)
)
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[id] => 678581ca786d3000011fc243
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 1
[reviewer] => BarbGoss
[review] => Hunters Creek used to be the best nursing home and rehab. Since the DON Shane was let go, this place has went downhill. There are not enough CNA's or RN's. The housekeeping and laundry not up to par. Clothes are being lost, the rooms are not cleaned every day, and with the exception of the front employees, no one seems to care. I've talked to the present administrator but he just doesn't seem to care at all. If I could move to another facility, I would. Unfortunately, I need FT respiratory and they are the best here.
[review_date] => 03-22-2021
)
)
[99] => stdClass Object
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[id] => 67858038786d3000011fae07
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Scott Hile
[review] => 1 star is being kind. My father was here 19 days. Communication was minimal at best but very little information. He came from hospital and could not have visitors for 14 days but never called me to set visitation the last 5 days as I called and ask with no return calls to set up. His in home nursing was not completed by them and sent him home with nothing confirmed and I / we had no service for 4 days and I had to get involved to get completed. His TV did not work most of the time he was in and I called and text them a minimal of a dozen times plus. I would never consider or send a loved one to this rehab again even if it were a last resort. Understand how disgusted here I am as not one to normally post but it is so wrong to treat seniors or any human being this way. I also requested a call from someone at this facility in upper management with Randall which I understand to run the place and have got nothing to date.
[review_date] => 12-17-2020
)
)
[100] => stdClass Object
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[id] => 67858038786d3000011fae08
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => KellyAnn Young
[review] => I do not know how patients are treated if they do not need Nursing Care, but my Mom was at this facility for rehab after fracturing Her back in a fall, to regain Her strength so She could go back home to live independently. She was not able to get out of bed on Her own & received no nursing assistance for the bathroom or rehab (besides sitting in bed). After being in this facility for 4 days I noticed that my Mom became delirious & incoherent. I tried for 10 days to get a Doctor to speak with me about Her condition. They were still giving Her the same medications that she was taking before her surgery, they never Reevaluated Her medication as I kept asking them to do, so I thought Her delirium was from the medication. Finally after 10 days of getting them to evaluate & doing bloodwork on my Mom, the Nurse Practitioner, Director & the Nurse had a meeting to say yes my Mom was very sick & needed to go back to the hospital. Upon arriving at the ER, my Mother was dehydrated, starving, had a Urinary Tract Infection, they never cleaned Her, Pneumonia & She was mentally unstable because of the infection in Her body!!!!!
My Mom was never shown a call button or had a TV to watch, She called for Nurses & no one came to see Her. They served Her salty broth, which she would not eat. She asked for the Ensure I brought for Her to the facility & they said it wasn’t aloud because of Her diet & they never brought Her anything else to eat. I tried for a week to talk to the Doctor/Nurse Practitioner & even called the Director about my concerns. I called/text/FaceTimed my Mom & a nurse several times every day & still could get no help/response from anyone in charge at this facility.
I am not being malicious, but NO LIVING BEING should be put through this torture & I hope this review will save many lives & this facility is changed or shut down. Yes I did report them to the State of Florida for neglect & abuse. Please do not leave your loved ones anywhere without checking on them daily!
[review_date] => 11-30-2020
)
)
[101] => stdClass Object
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[id] => 67858038786d3000011fae09
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Julie Alicea
[review] =>
[review_date] => 11-10-2020
)
)
[102] => stdClass Object
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[id] => 67858038786d3000011fae0a
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Ben ward
[review] =>
[review_date] => 10-25-2020
)
)
[103] => stdClass Object
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[id] => 67858038786d3000011fae0b
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => Liz “Lizzzie”
[review] => Called over 1 hour and 1/2 and no one answers the phone...unbelievable.....and we have a family member here...had to drive there and they said she just clocked in...
[review_date] => 10-10-2020
)
)
[104] => stdClass Object
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[id] => 67a5404f6cb6830001fb4fe8
[attributes] => stdClass Object
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Liv Phillips
[review] => You treat our family terribly!
[review_date] => 07-29-2020
)
)
[105] => stdClass Object
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[id] => 67858038786d3000011fae0c
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Lauren Cook
[review] =>
[review_date] => 04-13-2020
)
)
[106] => stdClass Object
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[id] => 67a5404f6cb6830001fb4fe9
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Recommends
[reviewer] => Hector L. Rivera Figueroa
[review] => They all provide good services to patients.
[review_date] => 03-22-2020
)
)
[107] => stdClass Object
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[id] => 67858038786d3000011fae0d
[attributes] => stdClass Object
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[review_url] => google
[rating] => 2
[reviewer] => Kim Slack
[review] => Current feedback ... my mom is here for rehabilitation from a fall, causing her to not be able to utilize the restroom. She is in diapers .. getting anyone to change her is like pulling teeth. The care giver assigned to her .. looks miserable .. never knows condition of my mom. PT department is good and the respiratory gentleman is amazing ... however the supposed to be hands on care givers look miserable.. Not welcoming. . Some Act like you are a bother. You can have all the training in the world .. perhaps learning people skills is what I would
Like to recommend.
[review_date] => 02-19-2020
)
)
[108] => stdClass Object
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[id] => 67858038786d3000011fae0e
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Damaris Fonseca
[review] =>
[review_date] => 01-10-2020
)
)
[109] => stdClass Object
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[id] => 67a5404f6cb6830001fb4fea
[attributes] => stdClass Object
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Vanessa Delano
[review] => wouldn't send my dead dog here...
[review_date] => 01-08-2020
)
)
[110] => stdClass Object
(
[id] => 67858038786d3000011fae0f
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Collin Cook
[review] => I have been to this facility multiple times to do volunteer work and it’s always very clean and nice and the staff is wonderful. I really like spending time with the residence as well. It’s didn’t feel like a skilled facility like most others I have been to. It looks and feels more like a resort.
[review_date] => 12-03-2019
)
)
[111] => stdClass Object
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[id] => 67858038786d3000011fae10
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => C. WILLIAM VISSER (XIII)
[review] =>
[review_date] => 11-19-2019
)
)
[112] => stdClass Object
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[id] => 67858038786d3000011fae11
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Bexel Chaotic
[review] => I visit the facility pretty often. It's a very nice environment and the facility is very well kept.
[review_date] => 11-12-2019
)
)
[113] => stdClass Object
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[id] => 67a5404f6cb6830001fb4feb
[attributes] => stdClass Object
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Lenzie Wrye
[review] => they don't help people they just let them lay there and just die i feel cuz they don't care if someone loses a family member they need to be shut sown
[review_date] => 10-04-2019
)
)
[114] => stdClass Object
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[id] => 67a5404f6cb6830001fb4fec
[attributes] => stdClass Object
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Darlene Orvieto
[review] => Because they are incompetent, neglectful and need to be shut down
[review_date] => 10-03-2019
)
)
[115] => stdClass Object
(
[id] => 678581ca786d3000011fc244
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 1
[reviewer] => Hydresha
[review] => I have visited 2 of my friends at different times (different years). One is still there and she is desperate to get out. The attentiveness of the staff is awful and the food is terrrible. And beside being awful, it's always cold. Both of my friends have told me the same things. If you buzz for a nurse, the average waiting time is 30 minutes. My friend who is trying to get herself signed out, said she would rather die than stay there. How can people be so cold to helpless old people? The curtain between the two patients is filthy with food stains on it. I will try to let my friend know not to go there if they have a choice!
[review_date] => 09-07-2019
)
)
[116] => stdClass Object
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[id] => 67a5404f6cb6830001fb4fed
[attributes] => stdClass Object
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Jasmine Elizabeth White
[review] => This place shouldn’t be allowed to be on charge of “caring” for anyone ! How is it a grown man who can’t walk , talk , eat , move , anything at all end up with a black eye ? Not once but twice now ? And everyone is turning a blind eye to this at this place ?! This place should be closed down and the workers who are neglecting, abusing and mistreating patients need to be in jail !!
[review_date] => 07-04-2019
)
)
[117] => stdClass Object
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[id] => 678581ca786d3000011fc245
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 4
[reviewer] => Judy Maz
[review] => I recently had knee replacement surgery and decided to go into a Rehab/Nursing home for the first two weeks. I had my other knee done two years ago and knew what was involved in the recovery. After looking at three rehab/nursing facilities, I selected Hunters Creek Nursing & Rehab Center. It's very clean, the staff is helpful and physical therapy/occupational therapy was awesome. I had physical therapy and/or occupational therapy approximately one hour a day for 6 days a week. If you've had a knee replacement, you know that the goal is to bend your knee at least to 120 degrees. When I left the rehab center (two weeks later), I was already bending it to 90 degrees. That really gave me a great place to start at now that I'm getting at home physical therapy.
There is certain staff that truly touched my heart. They took great care of me and were so kind. I hope I'm remembering everyone, but if I forgot someone's name, please know I did appreciate all your help. My thanks especially go out to Bernadette (Director of Nursing), Dynice (Admissions), Chris (Social Services) and everyone in Physical therapy/occupational therapy, I appreciated all the efforts of the nutrient team who worked so hard with me to help me find food selections that worked for me. (FYI - they are open to suggestions. Also, remember you could always bring food from home, or order from Uber Eats or DoorDash if the food isn't to your liking.) The nursing staff was absolutely the best - Magdali, Chantel, Nancy, Precious, Prudence, Marie, Rose and a very special thank you to Sam and Margaret Chelekatt who were absolutely wonderful.
A note to all - Sometimes we go into this type of facility and we are cranky or don't want to be there and it's all too easy to take it out on staff. I found that being pleasant and letting the staff know how much I appreciated all they were doing for me was really appreciated by them! They work hard and they have many residents/patients to take care of. So next time you want to scream or complain, try to remember that a little kindness goes a long way. Thanks!
[review_date] => 05-18-2019
)
)
[118] => stdClass Object
(
[id] => 67858038786d3000011fae12
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Jerome Lennon
[review] => Hunters Creek Nursing Home is the absolute best and safest place to be for anyone who requires there services. My Mom was brought here and we were nervous but let me tell you we met a man named Chris Dawkins who has made us feel very safe and secure knowing that my mom was going to be okay. We have been here for weeks and Chris and his staff continues to welcome us with smiles and makes us feel at home. Thank you again Chris and your AMAZING staff for everything !!!
[review_date] => 05-13-2019
)
)
[119] => stdClass Object
(
[id] => 67858038786d3000011fae13
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 4
[reviewer] => Judy Mazurick
[review] => I recently had knee replacement surgery and decided to go into a Rehab/Nursing home for the first two weeks. I had my other knee done two years ago and knew what was involved in the recovery. After looking at three rehab/nursing facilities, I selected Hunters Creek Nursing & Rehab Center. It's very clean, the staff is helpful and physical therapy/occupational therapy was awesome. I had physical therapy and/or occupational therapy approximately one hour a day for 6 days a week. If you've had a knee replacement, you know that the goal is to bend your knee at least to 120 degrees. When I left the rehab center (two weeks later), I was already bending it to 90 degrees. That really gave me a great place to start at now that I'm getting at home physical therapy.
There is certain staff that truly touched my heart. They took great care of me and were so kind. I hope I'm remembering everyone, but if I forgot someone's name, please know I did appreciate all your help. My thanks especially go out to Bernadette (Director of Nursing), Dynice (Admissions), Chris (Social Services) and everyone in Physical therapy/occupational therapy, I appreciated all the efforts of the nutrient team who worked so hard with me to help me find food selections that worked for me. (FYI - they are open to suggestions. Also, remember you could always bring food from home, or order from Uber Eats or DoorDash if the food isn't to your liking.) The nursing staff was absolutely the best - Magdali, Chantel, Nancy, Precious, Prudence, Marie, Rose and a very special thank you to Sam and Margaret Chelekatt who were absolutely wonderful.
A note to all - Sometimes we go into this type of facility and we are cranky or don't want to be there and it's all too easy to take it out on staff. I found that being pleasant and letting the staff know how much I appreciated all they were doing for me was really appreciated by them! They work hard and they have many residents/patients to take care of. So next time you want to scream or complain, try to remember that a little kindness goes a long way. Thanks!
[review_date] => 05-13-2019
)
)
[120] => stdClass Object
(
[id] => 67858038786d3000011fae15
[attributes] => stdClass Object
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[review_url] => google
[rating] => 5
[reviewer] => Lifetime Lawn Care
[review] =>
[review_date] => 04-08-2019
)
)
[121] => stdClass Object
(
[id] => 67858038786d3000011fae16
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Jason Bing
[review] => ** Please read carefully **
My Father was admitted into Hunters Creek 5 months ago.The truth about this facility and your loved one. There are so many pros and cons about nursing homes and rehab facilities. I will give you my “honest” opinion about Hunters Creek the good and the bad.
First and foremost family (meaning YOU) reading this need to be as dedicated to your loved one as Hunters Creek facility will be. My Father has been in and out of the hospital and nursing homes since 2017. As my Fathers son & POA, I have been with him every step of the way. So believe me when I say I know many nursing homes through central Florida and how they operate.
Communications: The most important thing with nursing homes is communication and YOU being involved. Hunters Creek does communicate. Five star
Admission and Payments: Nelly has always responded to all my payment concerns and really knows what she is doing when it comes to insurance, Medicare, Medicaid, AARP and supplements. Nelly five star
Certified Nurse Assistant: (CNA) The trouble with most CNA’s they come from a foreign country and do not read, write, speak or understand the English language. This is why YOU need to be involved. My Father is blessed to have Prudence as his CNA; she is very passionate, persistent, loves working with the elderly. Hunters Creek is very lucky to have Prudence five star*****
Nurses: The Director of nursing Bernadette and her team of nurses. Kayla, Magaly (Maggie), Saria (Sara) and lead nurse Luz are outstanding and do everything in their power to make sure your loved one gets what they need. These nurses have a full plate. Luz the lead nurse and I are always in contact. My Father has many health issues so having Luz understanding my concerns and working with me is a major plus. I truly appreciate Bernadette and her team of nurses. Five star
Doctors: My Fathers Primary doctor Dr. Soto. Trying to get her to understand and listen to the family member who is involved the most (ME) has been challenging to say the least. Dr. Soto is only at the facility 2 times a week and this frustrates me. In my father’s case because of the lengthy response times and the doctor absence, I have admitted my Father twice to the Emergency room. Had I waited any longer the infections would have over taken him. I am hoping we can resolve our communication issues moving forward. Dr. Soto is three star
Physical therapy PT: Lilah the director of PT is such a great part of the facility. Lilah has only been there for a short period and is excited about helping your loved one. I have had the pleasure of working with Levonne & Emily PT techs on Lilah’s team. Emily is super respectful and knowledgeable of patients and their behaviors. Levonne has a more stern approach, which, sometimes, comes off as disrespectful. Levonne is still a good tech and I understand the frustrations when trying to help someone when they are or are not in their right mind. Lilah’s team four star
Social Services: I have been dealing with Chris D. and when it comes to getting things done he is the person who can do it. Chris is constantly working around the facility doing something to help make someone’s life much easier every day. Chris has helped my Father & I a few times now. What a great person to have on your team. Chris five star
Administrator: I have meet with Michael in the hallways a few times and every time he is very respectful. Michael is a nice family man with a good vision. Congrats, Michael your facility is one of the best around and I am glad my Father is in the hands of your professionals. Some areas may need work. Everyone is doing his or her part to make you & your facility look it’s very best. Hunters Creek five star.
Bottom Line: I highly recommend Hunters Creek. This place is a beautiful facility. The Nurses, CNA’s, Doctors, Administrations, All are genuine people and love helping your family member. Even when times are more complicated, they are there to help.
Thank you
JB
[review_date] => 04-01-2019
)
)
[122] => stdClass Object
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[id] => 678581cf786d3000011fc30e
[attributes] => stdClass Object
(
[review_url] => yelp
[rating] => 2
[reviewer] => Maxine N.
[review] => My mom was there for 8 years and I was disappointed in the service she received throughout her time there. There are some good staff in senior positions working to make it better but on the whole, it really needs to be reviewed. I live out of state so I had to rely on staff to keep me updated but they didn't. They very rarely returned my calls, I had to constantly follow up to make sure she was receiving the treatment she needed, I had to constantly remind them about her care, there were erroneous notes on her file which were serious but never followed up, getting through by phone was so, so difficult both to speak to my mom and to speak to staff. I would like to have moved her but this would have been a difficult process for her to endure.
[review_date] => 03-28-2019
)
)
[123] => stdClass Object
(
[id] => 67858038786d3000011fae19
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => JB P123
[review] => So clean, The Food was Delicious the day of my Visit!
[review_date] => 03-26-2019
)
)
[124] => stdClass Object
(
[id] => 67858038786d3000011fae1a
[attributes] => stdClass Object
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[review_url] => google
[rating] => 2
[reviewer] => Ignacio Flores
[review] => Not the best place unless you are visiting and looking after your loved one every day. My father has been there for a few months and most nurses are friendly and helpful and some are not. My dad was placed in a room where there was someone else in the bed next to him and the volume from the tv and his cellphone were all the way up. Too much noise and the TV was never turned off day and night. We ask the person in charge to change my father to another room since the staff there apparently can not ask a patient to lower their volume on the tvs and it took a few days before we were taken seriously. We've had issues with my dad's food getting lost..and to top it all, a coordinator that works there by the name of Nelly or something like that..wow, she made a huge mess with my dad's insurance and then she had an attitude for being unprofessional. At one point she started airing my father's incomes and things in front of other people in the lobby, accusing us of spending his money without knowing anything about how the monies were spent all on him. That place is super expensive. It has taken me a while to sort everything out with his insurances thanks to that lady.
[review_date] => 03-10-2019
)
)
[125] => stdClass Object
(
[id] => 67858038786d3000011fae1b
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 4
[reviewer] => sewdayal rampersaud
[review] => My mom is a returning patient to this facility the staff and everyone who works in this facility are such wonderful people they make my mom feel as if she at home you guys are amazing thanks
[review_date] => 02-28-2019
)
)
[126] => stdClass Object
(
[id] => 67858038786d3000011fae1c
[attributes] => stdClass Object
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[review_url] => google
[rating] => 1
[reviewer] => GS M
[review] => RUN FAST, DO NOT bring your loved one here—EVER! This is THE WORST NURSING HOME in Orlando. The management and nurses are inept, unprofessional, untrustworthy, untrained and lack compassion. This is a business first, and quality care is secondary. The entire staff is marginal at best, and not professionally trained nor equipped to handle complex medical issues. Aside from ignoring patients, their methodology is to medicate to the point the patient becomes too latgargic to comprehend reality. As a matter of fact, many patients there look like a bunch of minimally functioning zombies! It’s very sad to see.
I watched a patient scream for help. I informed the nurse on duty and was told the patient had to wait. The screaming went on for an hour. It was both a horrific and traumatic experience for me. Sadly, my loved one was ignored too by not consistently being fed meals nor given prescribed medications on time. Not to mention my loved one was left in feces and urine so frequently that we made it a part of our daily routine to clean up the waste ourselves. The nurses explained the inattentiveness on being OVERWHELMED and UNDERSTAFFED. Again, this happened daily and there’s just no excused for that.
Since being removed from Hunters Creek, my loved one eventually made a 180 degree turn around for the better. If you truly want quality care for your loved one, THIS PLACE IS NOT IT. Complaining to management will get you lip service. Good luck in getting someone in management on the phone to begin with to even talk to you. Their staff is extraordinarily REACTIVE and NOT PROACTIVE to concerns. I suffered great heartache and anxiety being associated with this facility. I am so thankful we are no longer a part of these ridiculous shenanigans. Scroll through these reviews and you’ll see a common thread. Families are not happy! A bunch of negative reviews is a very clear statement. Take it from me, GO SOMEWHERE ELSE!
[review_date] => 02-12-2019
)
)
[127] => stdClass Object
(
[id] => 67858038786d3000011fae1d
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Thee Mua
[review] => Out of all the facilities i have been too and even worked in this is the nicest one i have seen and been to. The facility is very well kept and managed. When i pulled up to the facility for the first time I was in shock of how nice it looked. As i walked through the facility i saw many smiling faces and every worker was busy doing their jobs. All the patients looked great and many were enjoying activities. The food looked very delicious and appetizing. One of top nursing facilities in the area i can easily say.
[review_date] => 02-11-2019
)
)
[128] => stdClass Object
(
[id] => 67a5404f6cb6830001fb4fee
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Sabrina Lynn Calvert
[review] => why isn't something being done about this place why are so many people being neglected I don't understand why place is not being shut down
[review_date] => 01-25-2019
)
)
[129] => stdClass Object
(
[id] => 67a5404f6cb6830001fb4fef
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Bre Davey
[review] => terrible place i would never send anyone here they don't take care of the people the right way
[review_date] => 12-31-2018
)
)
[130] => stdClass Object
(
[id] => 67858038786d3000011fae1e
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => A Feliz
[review] => "RUN FOREST RUN!" 🏃 Far and quick....from this place.
[review_date] => 12-24-2018
)
)
[131] => stdClass Object
(
[id] => 67a5404f6cb6830001fb4ff0
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Greg Alan Skomaroske
[review] => What a horrible horrible place to imprison and torture your loved ones at!
[review_date] => 11-15-2018
)
)
[132] => stdClass Object
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[id] => 67a540506cb6830001fb4ff1
[attributes] => stdClass Object
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[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Catherine Mina
[review] => horrible place my son has been neglected they trespassed me from seeing my son for good .because I blew the whistle on them reported them exposed horrible neglect they did too my son
[review_date] => 11-08-2018
)
)
[133] => stdClass Object
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[id] => 678581ca786d3000011fc246
[attributes] => stdClass Object
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[review_url] => caring
[rating] => 4
[reviewer] => Michelle
[review] => Hunter's Creek Nursing & Rehab was excellent. They got me walking with a walker. The food was absolutely terrible, it was bad, but the staff was good. They were workable and very helpful. I was pleased by it, and the rehab was second to none. I would give the director of the rehab a double five stars. It was a really large community and was nicely done. The amenities, buildings and rooms were really nice. Outside was awesome, there's a garden, and it's a first-class nursing home. They took us on one outing when I was there. They had painting, bingo, and where they would accommodate whatever you're doing and in my case it was jewelry-work and painting. They're very helpful with that. The activities were primarily for senior citizens, so a lot of it is designed for people much older than me. They also have a hair salon, the prices were reasonable, and it was the best price I could get anywhere in the world. They have a rehab gym, but you need to be prescribed for physical therapy to use it.
[review_date] => 11-05-2018
)
)
[134] => stdClass Object
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[id] => 67a540506cb6830001fb4ff2
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Brittney Perra
[review] => There is tremendous neglect happening at this facility. I would never recommend this place, even if it were the last "rehab" on the planet. Hunters Creek Nursing and Rehab needs to be shut down ASAP.😡
[review_date] => 10-29-2018
)
)
[135] => stdClass Object
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[id] => 67a540506cb6830001fb4ff3
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Gwen DaSilva
[review] => HORRIBLE CARE for Ms. Mina's Son!!!! Hope someone presses charges against you!!!!!!
[review_date] => 10-29-2018
)
)
[136] => stdClass Object
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[id] => 67a540506cb6830001fb4ff4
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Siempre La Beba
[review] => This place does not care bout there patients
[review_date] => 10-27-2018
)
)
[137] => stdClass Object
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[id] => 67858038786d3000011fae1f
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Philomene Volcy
[review] => A friend of mine has a family member here. He’s been there for almost a year.. ever since the first day nothing has changed or improved. I would not recommend this place ever to anyone. They do not care for the people their. They don’t check up on them, or watch over them . It’s not there family so they don’t care. Do not bring your loved ones here or even someone you know personally.
[review_date] => 10-23-2018
)
)
[138] => stdClass Object
(
[id] => 67a540506cb6830001fb4ff5
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Lynn Crispy
[review] => I have been hearing a lot of negativity and neglect! I personally would bring this facility up on charges for the services that are not being provided for individuals whose lives depend on this extend of care from a long/short term facility! It’s quite disturbing and will be investigated. How can you treat humans this way? I do not recommend this facility to any animal let alone a human being
[review_date] => 10-22-2018
)
)
[139] => stdClass Object
(
[id] => 67858038786d3000011fae20
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Cathaline Torres
[review] => The social worker Christine at this facility is Horrible. I call leave messages and never get a call back. Getting an answer is worse than pulling teeth. My son has been there for six months and I am trying to get him moved closer to family. Tried to transfer him to a different facility, was told the papers were faxed when I followed up with the other place they never recieved anything . So I was lied to by the staff at Hunter's Creek. Now I am trying to move him to my home state and getting zero help from these people.
[review_date] => 09-19-2018
)
)
[140] => stdClass Object
(
[id] => 67a540506cb6830001fb4ff6
[attributes] => stdClass Object
(
[review_url] => facebook
[rating] => Does Not Recommend
[reviewer] => Tammy Stevens McIvor
[review] => There is a woman posting pictures of the neglect and abuse her son is suffering while in this facility. It's very disturbing!
[review_date] => 08-24-2018
)
)
[141] => stdClass Object
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[id] => 67858038786d3000011fae21
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Lauren Wootten
[review] =>
[review_date] => 06-12-2018
)
)
[142] => stdClass Object
(
[id] => 67858038786d3000011fae22
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => robin kiene
[review] => Hunters Creek is dangerous plain and simple. I placed my father there and could not believe how low a standard a Rehab could be. They missed his morning medications which is dangerous . they left him in his soiled clothes till 11:30 PM so I cleaned him . They serve the worst food it was beans in a cup for dinner and ground up meat that smelled fishy it looked like cat food. I brought food in for him. It's sad that they do not care for the residence and I would not want my love one placed in a hazardous situation like that. There are other and even if you have to drive alittle further do it because ultimately you may be saving their life by not placing them there. I hope I'm saving lives. I feel sorry for the people that are there. I even heard patients crying. I had to speak my mind and experience.
[review_date] => 04-08-2018
)
)
[143] => stdClass Object
(
[id] => 67858038786d3000011fae23
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 3
[reviewer] => susan Churchwell
[review] => It has a new Administrator and Director of Nursing. They are trying very hard to overcome a lot of obstacles that were in play from the old administration. I have found them to be very responsive when they are made aware of concerns and issues. This was not the case with the previous administration. The previous administration was all for the employees and not the patients. Communication was pretty much non existent. The answers to the most important requests were no. It is not perfect but they are trying very hard to replace the people that left because they were being held accountable for their jobs and actions. I feel in time the new administration will succeed in bringing the level of care to a higher standard. Feeling optimistic.
[review_date] => 03-14-2018
)
)
[144] => stdClass Object
(
[id] => 678581ca786d3000011fc247
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 2
[reviewer] => concern relative
[review] => My biggest complain with the organization is communication. Nursing staff seems to be bother if you inquiry about your love's one well being .
I understand it can be a difficult job and it takes lots of dedication, patient and love but it is the staff choice to choose the place they want to work and career.I have never met the doctor in charge of my family member or the nurse practitioner. If you do not bring up issues to them i.e UTI's etc they never notice and your loved one is suffering. There are a few good staff there, The CNA's are over worked, Some are good and some are not. The best part of this facility is the rehabilitation .
[review_date] => 02-15-2018
)
)
[145] => stdClass Object
(
[id] => 67858038786d3000011fae24
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Nicole Sabro
[review] => I visited a patient there my beloved neighbor and I immediately after walking in felt sorry for every patient there.I also got the” it’s not job after just asking to help my friend into her bed.”From what I saw the bedside manner isn’t all that great.My friend was depressed I felt sorry for her.The only good was the lady who does the hair in the salon she genuinely cared for the patients.The rehab nurse was nice too.I feel the rooms are depressing I feel sorry for the patients there.😥I know they are older but geez they deserve dignity and care.We will all be there one day.
[review_date] => 01-22-2018
)
)
[146] => stdClass Object
(
[id] => 67858038786d3000011fae25
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Marta Martinez
[review] => I stayed for a period of time due to a surgery and all personnel here were so amazing and caring. All staff from the nursing care and therapy were awesome. Something would come my way again I will choose this place again.
[review_date] => 08-18-2017
)
)
[147] => stdClass Object
(
[id] => 678581cf786d3000011fc30f
[attributes] => stdClass Object
(
[review_url] => yelp
[rating] => 5
[reviewer] => Edward O.
[review] => Excellent rehabilitation facility caring & hard working staff willingly to go the extra mile to help with your recovery. Clean & efficient employees. Top notch medical stafff
[review_date] => 08-14-2017
)
)
[148] => stdClass Object
(
[id] => 678581ca786d3000011fc248
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 2
[reviewer] => parent cares
[review] => My daughter is there with a brain injury. I am there 4 days a week to see my daughter and make sure she is ok. She is totally immobile and requires complete care. She is an adult. Yes the facility looks better than the norm. If they would spend more money on up to date equipment for the patients than on the décor for the facility, it would be a much better place. The administration is only there for the money. I have found the social services to be pretty much useless. I have never met the doctor in charge of my daughter only the nurse practitioner. If you do not bring up issues to them i.e UTI's etc they never notice and your loved one is suffering. There are a few good staff there, The CNA's are over worked, Some are good and some are not. They are of no help in getting my daughter the assistance she needs to improve in regard to her brain injury. No neurologist, no therapy.
[review_date] => 08-10-2017
)
)
[149] => stdClass Object
(
[id] => 67858038786d3000011fae26
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Marlene Vasquez
[review] => This Rehab may be located in a great area in Hunters Creek but Unfortunately they did not take good care of mom. I would walk in at any time to check on mom since I live close by . The night staff horrendous!!! Nobody cared to help me , moms room smelled terrible, like urine .....The second time she was there for a broken fibula , they took her portable and she fell trying to get to the bathroom . I would never advise this place for your loved ones . If you need to find a Rehab or Nursing home , please look them up and GO PERSONALLY to out the facility to see for yourself . Don't base yourself on reviews only 👍
[review_date] => 02-20-2017
)
)
[150] => stdClass Object
(
[id] => 678581cf786d3000011fc310
[attributes] => stdClass Object
(
[review_url] => yelp
[rating] => 1
[reviewer] => Kaley T.
[review] => DO NOT GO HERE!!!! This is the worst place to take your loved one. This place only cares about the money and refuses to show you what is being billed to the insurance (RED FLAG HERE). The food all looks and smells horrible like it has been in a can forever. The "nurses" are just CNAS and they don't speak English. No one ever knows what is going on and communication is horrible. Every time I would ask a question about my Grandma I was told that they didn't know and to ask someone tomorrow. My grandma was left in a wheel chair all day and they left her by the "nurses station" so they could watch her from sitting in their chairs. We finally took our grandma home (even though this place wanted her to stay longer) and THEY SENT HER HOME WITH OTHER PATIENTS MEDICATION. We just got a phone call asking to bring the medications back. I wonder who else loved ones are going without their medication tonight since I can not bring them back considering it is 10pm and we brought her home 8 hours ago. It took them 8 hours to realize multiple patients medications were missing. THIS PLACE SHOULD BE CLOSED DOWN. I was there everyday and I watched these CNAS ignore the elderly when they asked for help or to go to the bathroom. The CNAS kept telling her to just pee the bed and they would change it later.. UMMM excuse me, why not just help her walk to the bathroom? SHE ALSO CAME HOME WITH A BAD COLD BECAUSE THIS PLACE IS SO UN SANITARY AND SMELLS HORRIBLE. The patients bathrooms always smell horrible. The floors are dirty. The whole place just smells so bad and the farther you walk down the hallway the worst it gets. PLEASE SAVE YOURSELF THE STRESS AND YOUR LOVED ONES HEALTH AND PUT THEM ELSEWHERE.
[review_date] => 02-03-2017
)
)
[151] => stdClass Object
(
[id] => 67858038786d3000011fae27
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Kaley Tridico
[review] => DO NOT GO HERE!!!! This is the worst place to take your loved one. This place only cares about the money and refuses to show you what is being billed to the insurance (RED FLAG HERE). The food all looks and smells horrible like it has been in a can forever. The "nurses" are just CNAS and they don't speak English. No one ever knows what is going on and communication is horrible. Every time I would ask a question about my Grandma I was told that they didn't know and to ask someone tomorrow. My grandma was left in a wheel chair all day and they left her by the "nurses station" so they could watch her from sitting in their chairs. We finally took our grandma home (even though this place wanted her to stay longer) and THEY SENT HER HOME WITH OTHER PATIENTS MEDICATION. We just got a phone call asking to bring the medications back. I wonder who else loved ones are going without their medication tonight since I can not bring them back considering it is 10pm and we brought her home 8 hours ago. It took them 8 hours to realize multiple patients medications were missing. THIS PLACE SHOULD BE CLOSED DOWN. I was there everyday and I watched these CNAS ignore the elderly when they asked for help or to go to the bathroom. The CNAS kept telling her to just pee the bed and they would change it later.. UMMM excuse me, why not just help her walk to the bathroom? SHE ALSO CAME HOME WITH A BAD COLD BECAUSE THIS PLACE IS SO UN SANITARY AND SMELLS HORRIBLE. The patients bathrooms always smell horrible. The floors are dirty. The whole place just smells so bad and the farther you walk down the hallway the worst it gets. PLEASE SAVE YOURSELF THE STRESS AND YOUR LOVED ONES HEALTH AND PUT THEM ELSEWHERE.
[review_date] => 02-03-2017
)
)
[152] => stdClass Object
(
[id] => 67858038786d3000011fae28
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Rafael L Ortiz
[review] => Horrible.
[review_date] => 08-21-2016
)
)
[153] => stdClass Object
(
[id] => 67858038786d3000011fae29
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Gladys valentin
[review] => there"s no bad nursing home just bad management or bad family memeber is easy to blame other for our role if you don"t like a place is simple take care of your love one at home. and by the
way some patient need medication because of their illnes is easy to be in denial for our love one been sick ,am not saying medical department don't make mistake but the mayority try their best to take care of sick patient .
[review_date] => 06-30-2016
)
)
[154] => stdClass Object
(
[id] => 678581cf786d3000011fc311
[attributes] => stdClass Object
(
[review_url] => yelp
[rating] => 1
[reviewer] => Theresa P.
[review] => ***PLEASE READ BEFORE LETTING YOUR LOVED ONES GO INTO THIS FACILITY*** This is literally the worst nursing facility in Orange County FL. Their PT/OT is wonderful, but as for nursing staff, I wouldn't send my enemies there! Lack of compassion, communication and commitment has me saying NEVER AGAIN! Place for patients to go and die, since they never answer a bell for them. The nursing staff and CNA staff need to be reevaluated....for nurses to not listen to family members about the baseline of their loved ones is NOT acceptable. Please heed my warnings about letting your loved ones use this facility as a SFN....they will sugar coat, back peddle and lie to save their own behinds.
[review_date] => 05-11-2016
)
)
[155] => stdClass Object
(
[id] => 67858038786d3000011fae2a
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 5
[reviewer] => Sue Casey
[review] =>
[review_date] => 01-07-2016
)
)
[156] => stdClass Object
(
[id] => 678581ca786d3000011fc249
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 1
[reviewer] => suzak4
[review] => I'm being generous by giving this place one star. The afternoon staff were fine, but the rest were rude, arrogant and uncaring. My handicapped brother had to lie in his soiled diaper until they were good and ready to help him, even after I had to remind them numerous times. Another family member had to give him his urine bottle and clean him. The staff at that time only said,, that's why he has a diaper! If you care about your family, do not let them stay here. It's horrible.
[review_date] => 12-19-2015
)
)
[157] => stdClass Object
(
[id] => 67858038786d3000011fae2b
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Teri Riley
[review] => Worst experience we have ever had. Staff is like "It's not my job", "I only work week ends but I am a nurse", tasted the food they served my husband and the food I feed my dogs smells better. It was garbage worthy. It's a shame that we are paying for food at this facility that he can not eat and I have to provide meals for him. Floors haven't been cleaned in 4 days, Residual towels and trash from the former patient left in the room all day today, he was discharged around 9 AM. Staff doesn't communicate well in English difficult to get points across. Just want to get him out of this hell hole.
[review_date] => 12-06-2015
)
)
[158] => stdClass Object
(
[id] => 67858038786d3000011fae2c
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Joey
[review] => The worst place you could possibly leave your loved one. This place is hell. You walk in and all the poor people are sitting around drugged up out of their mind. People are screaming for help and no one follows up.They can't tend to the patients because they are too busy joking around behind the desk. The people in rehab are left to do meaningless "exercises" while the "trainers" go chat it up. They are fed sandwiches if there isn't a cook and the food in general wouldn't even be appropriate for prison inmates. They also will fabricate documentation if need be. Hopefully the government does the right this and shuts this place down.
[review_date] => 10-16-2015
)
)
[159] => stdClass Object
(
[id] => 678581ca786d3000011fc24a
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 1
[reviewer] => Ptv
[review] => Do not put your loved ones here. The staff is rude and don't care about the patients. My dad was there and when I walked in he was dirty and haven't been changed. They had his face in the pillow with hardly any room to breath and when we tired him over he had dried up food all over his face. Overall this place is horrible, I wouldn't recommend to anyone.
[review_date] => 02-28-2015
)
)
[160] => stdClass Object
(
[id] => 67858039786d3000011fae2d
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Jomarie Fourquet
[review] => horrible treatment to patients
[review_date] => 02-28-2015
)
)
[161] => stdClass Object
(
[id] => 678581ca786d3000011fc24b
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 5
[reviewer] => Caring77220550
[review] => My wife is in Hunter Creek Nursing and Rehab Center. We chose this because it is about 5 minutes from my house. My wife is fine there. They are very good. The staff is pretty good.
[review_date] => 08-14-2014
)
)
[162] => stdClass Object
(
[id] => 678581ca786d3000011fc24c
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 1
[reviewer] => yolyfig
[review] => Had my dad here and glad he's not anymore don't put your parents or grandparents in this place.. it smells people don't care poor management+poor staff=miserable zombie like patients.
[review_date] => 07-04-2014
)
)
[163] => stdClass Object
(
[id] => 67858039786d3000011fae2e
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Yolanda Figueroa
[review] => I hope if you're making a decision today on taking your loved one to this place DON'T DO IT! This place smells bad, are poorly staffed, the CNA's are slower than turtles the so called RN's don't assist with anything but giving meds to keep the residents in a zombie like state of mind. My dad fell more than 5 times not until he broke his nose the last time did I realize it was not him just being dramatic! According to the Social worker of the facility they were supposed to put my dad on a .15 minute watch which never happened. My dad had double bypass surgery and was only to be admitted for rehab meaning physical therapy and speech therapy. Once I started to notice some odd situations I called the Nurse admin. and he said and I quote "sorry you feel this way this in NOT a hospital" if he presses the call button someone will EVENTUALLY get to him. I asked why was he put in a diaper and my questions were answered with sighs and in a bothersome tone. I asked should he be assisted to use the bathroom? I don't want him to get used to the diaper he said it is hard for the CNA's to help so this is a safeguard in case they don't get there in time. My answer to that? They are lazy and didn't want to be bothered to assist. I had trouble communicating with most of the staff no one hardly spoke English. I feel bad for the residents that are residing there right now... I hope some of their family members read this and open your eyes.. how sad the way our society treats our elders Hunter's Creek Nursing & Rehab should be shut down... it's sad so so sad :(
[review_date] => 07-03-2014
)
)
[164] => stdClass Object
(
[id] => 67858039786d3000011fae2f
[attributes] => stdClass Object
(
[review_url] => google
[rating] => 1
[reviewer] => Karen Owens
[review] => My Mother had Lung Cancer and she needed 24 hour care. I had to work so I had no choice but to find a nursing home near my house. They were poorly staffed and the people who cleaned her bed did not care about elderly people. I had to visit her twice a day to make sure she would eat or to make sure she had access to her call button. Every time I would come in she couldn't reach her call button. She told me even if she did punch the call button no one would come. They would put food in front of her but if she didn't eat they would just take it away. She stayed there for 30 days and by the time she left she wasn't eating and was in diapers. I had to beg my sister to come and get her. My sister wasn't working and could give her the care she needed. Trust me I would go somewhere else.
[review_date] => 01-17-2014
)
)
[165] => stdClass Object
(
[id] => 678581ca786d3000011fc24d
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 3
[reviewer] => Karen21
[review] => Hunter's Creek Nursing and Rehab is horrible. They were recommended by some nurses in the hospital when I was in Kissimmee and they had high ratings for this facility. I was only there three days. When I got there it appears they have a lot of Alzheimer's patients in there. The patients are screaming day and night for family members, they're lost, and you can hear the crying in the background at night. The CNAs need to stop and listen, and some of the nurses in the Alzheimer's and the psychiatric area need to be better trained.
[review_date] => 10-05-2012
)
)
[166] => stdClass Object
(
[id] => 678581ca786d3000011fc24e
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 3
[reviewer] => rschech13
[review] => The facility provided around the clock nursing service, 3 meals per day, and had activities for the residents to take part in. There was also a small courtyard located in the center of the facility. While the nurses seemed to provide my grandmother a reasonably good level of attention, my grandfather was there almost 24 hours a day, every single day, and would ensure she was being taken care of. If my grandfather was not there as often as he was, I cannot say that the level of service provided would have been as good. Despite this, mistakes were sometimes made with proper medications being administered, and the overall atmosphere and morale of both the residents and employees often seemed substandard. The rooms held either two residents or one; my grandmother stayed in a single-occupent room. The rooms seemed clean, but were very reminiscent of a hospital room.
[review_date] => 08-28-2012
)
)
[167] => stdClass Object
(
[id] => 678581ca786d3000011fc24f
[attributes] => stdClass Object
(
[review_url] => caring
[rating] => 5
[reviewer] => Mario2
[review] => The loop is just a mile and a half from my house and this is the main reason why I am placing my mom in this nursing home. It is very near and I can go visit anytime I want. The staff were very accommodating in showing me around. The place is big and clean. This place is the best place where I can put my mother. If they don't have a private room by the time I move her, then we'd be happy with a semi-private room.
[review_date] => 06-11-2012
)
)
)
)
REVIEWS
Very caring and kind nurses and staff. They made my uncle’s long stay there as pleasant as possible.
Jackie Hayes
This facility was recommended by a family friend for my dad after a stay at the ER. Michelle and Jaqui, who are the patient advocates, were wonderful to work with and made the process seamless. The nurses there were great and took their time to answer any questions we had. The rehab doctors were awesome and got my dad back on his foot again. Highly recommended this facility.
vishwa mithu
View All Reviews
Featured Testimonial
“I really want to express my deepest gratitude to the Hunters Creek Nursing and Rehab Center administration team, for the care and compassion that they have demonstrated to my parents and me. When I thought that all hope was lost this center came to my rescue. Not only did you accept my mom but also accommodated my dad at the center. I would also like to recognize Rosie Caban, without all her help this would never have been possible. I also would like to thank the rest of the team, especially the nurses and CNAs, for all the care that they provide for my parents every day. The facility is very well maintained and clean. When talking to some of the residents they all seem to be happy there. I also see positive changes that my mom has made, she is happy and says that she is being well taken care of. I would highly recommend this nursing facility to anyone.”
Hector Gonzalez, Resident Family Member
Hunter's Creek Nursing and Rehab Center
14155 Town Loop Blvd.
Orlando, FL 32837
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